I'll weigh in here too... I use Vitelity as my primary VoIP provider. I
find them completely reliable and of high quality for all domestic (within
USA) calls.
Their track record is not as solid on international calls. There are only a
couple of countries I call regularly (one in europe, another in asia) and
sometimes calls don't go through, sometimes I get no ring back but person
answers. And once or twice (a few years ago) I had one-way audio problems.
And with almost 100% consistency my callerid information is not correctly
passed on to the callee. Their tech support has been excellent. When I
open a ticket for these or any other problem it is addressed quickly. When
I complain about an international call they will setup a different route to
that country and ask me to test.
The only one they seem unable to solve is the callerid which they state is
out of their hands.... they state that the information is absolutely passed
on and that if it is not displayed at the other end it is a problem at the
other end, not with them. I have exactly the same problem with Voipcheap
as well, so I tend to believe them.
David
On Thu, Jun 13, 2013 at 11:42 AM, The Cadillac Kid <eldorado...@yahoo.com>wrote:
> I use vitelity most every day.. and they have been rock stable for me
> also.. I also use no compression.. my provider is time warner cable with
> a 30x5 pipe... while TWC doesnt ensure QoS, I have very rarely ever had a
> call that was bad on vitelity... I have even hosted conference bridges on
> my own asterisk machine using the DID's provided by vitelity and even with
> 7 or 8 talk paths up I have no issues....
>
> -Christopher
>
>
> ------------------------------
> *From:* Lonnie Abelbeck <li...@lonnie.abelbeck.com>
>
> *To:* AstLinux Users Mailing List <astlinux-users@lists.sourceforge.net>
> *Sent:* Thursday, June 13, 2013 10:34 AM
> *Subject:* Re: [Astlinux-users] Astlinux Users & Vitelity Provider
>
> Hi Ionel,
>
> Vitelity has been rock solid for me. I use the ulaw codec and nat=no with
> SIP. COX Communications is my IP provider.
>
> Asterisk sees (qualify=yes and 'sip show peers') the Vitelity inbound
> server at 40 ms and the Vitelity outbound server at 61 ms. Both 16 total
> hops.
>
> Lonnie
>
>
>
> On Jun 12, 2013, at 10:28 PM, Ionel Chila wrote:
>
> > Any of you using Vitelity as their VoIP provider? I know this is not an
> Astlinux issue.
> > Lonnie I know you use Vitelity. What is you configuration? Any guidance
> please?
> >
> > My voice quality on Vitelity is going downhill, very gorgly and jittery.
> What codec will Vitelity support to give the best voice quality? What
> codec do you use in your configuration? Any other configuration
> consideration to improve voice quality?
> > I have decent bandwidth and latency from my Comcast ISP.
> >
> > Cheers and always appreciated
> > Ionel Chila
>
>
>
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