what features are customers wanting that having a smart app is important? Lync
style integration? VPN has been my method for securing remote clients for
awhile.. many of them are logging into the their site anyway to work remotely,
so we integrate to their networks so the phone will just work.
most of my customers are wanting simple to use.. and they use other software
suites like google or sharepoint for their collaborations.. (then again
hotels are known to be simplistic and back a few years)..
we have more requests for remote Hard-phones recently than I wouldve ever
imagined..
when they want a hardphone we send them a MikroTik POE router which they plug
into their home internet and creates a site-to-site tunnel on power-up
-Christopher
On Tuesday, June 9, 2020, 4:55:32 AM EDT, Michael Knill
<[email protected]> wrote:
Hi Tom
Thanks for your response. For a desktop softphone, I don't think VPN is a deal
breaker, especially using Wireguard which starts up very quickly.
Its more along the lines of a smartphone softphone application that is the most
difficult to implement. Push notifications are compulsory which wipes out the
option of using VPN.
Regards
Michael Knill
On 9/6/20, 6:30 pm, "Tom Chadwin" <[email protected]> wrote:
> 3CX has a nice remote client and it looks like I'm going to lose at least
one customer to this product. Its easy to set up and appears to do it more
securely via a tunnelling protocol.
Bria is great but I just don't know how to secure it other than using a VPN.
Is VPN a deal-breaker? Aren't your clients using VPN for other purposes
anyway?
Michael Keuter set us up perfectly. We specified zero software/licensing
costs, and I asked for PhonerLite. We've all been working with it since
lockdown. However, we had an existing non-Astlinux VPN network long-since
established. No reason it could not have been VPNs to Astlinux if we'd had no
other solution.
Thanks
Tom
Tom Chadwin, ICT Manager
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