Hi Craig, To test, in /etc/asterisk/rtp.conf try setting "strictrtp=no" instead of the default "yes". Read the comments why this is enabled by default. Restart Asterisk and see if it helps. If not return it back.
I have seen occasions where "strictrtp=yes" has caused issues. Lonnie > On Oct 16, 2021, at 2:13 PM, Craig Law <craigsteven...@gmail.com> wrote: > > Hi folks, > > I'm looking for some basic troubleshooting help. I have a fairly basic home > setup running astlinux-1.4.3 x86_64 - Asterisk 13.38.2. I have a couple of > Cisco CP-7811 phones and a couple Avaya J129s. I use Voip.ms as my provider. > > At some point recently, I noticed that when making an outgoing call, my Cisco > phones were dropping their outgoing audio within a half-second of making a > connection. My incoming audio is fine. Everything is fine with incoming calls. > > I then tried out my Avaya phones and they have no issues under any > circumstances. So it seems like I need to make a change to my Cisco phones, > but I just have no idea what. > > These logs probably aren't detailed enough, but I'll start with them for now. > There are only 2 differences which I've highlighted, otherwise the logs are > the same: > > More info to help reading below: > My 'home' number aka Asterisk: 6137778888 > Internal extensions: 200 Cisco - 192.168.2.147 > Internal extensions: 400 Avaya - 192.168.2.157 > My external cell number for testing: 3439998888 > Voip.ms server: 208.100.60.50 > > Here is the Cisco phone (ext 200) calling my cell phone > > == Using SIP RTP CoS mark 5 > > 0x152658048950 -- Strict RTP learning after remote address set to: > 192.168.2.147:16412 > -- Executing [3439998888@default:1] Set("SIP/200-000000d9", > "CALLERID(all)=LAW <6137778888>") in new stack > -- Executing [3439998888@default:2] Dial("SIP/200-000000d9", > "SIP/3439998888@voipms") in new stack > == Using SIP RTP CoS mark 5 > -- Called SIP/3439998888@voipms > > 0x152664007350 -- Strict RTP learning after remote address set to: > 208.100.60.50:17166 > -- SIP/voipms-000000da is making progress passing it to SIP/200-000000d9 > > 0x152658048950 -- Strict RTP switching to RTP target address > 192.168.2.147:16412 as source > > 0x152664007350 -- Strict RTP switching to RTP target address > 208.100.60.50:17166 as source > ****** This line not in the other log ******* > 0x152658048950 -- Strict > RTP learning complete - Locking on source address 192.168.2.147:16412 > -- SIP/voipms-000000da answered SIP/200-000000d9 > -- Channel SIP/voipms-000000da joined 'simple_bridge' basic-bridge > <7dfd9292-27b5-4c07-92a8-33d435191096> > -- Channel SIP/200-000000d9 joined 'simple_bridge' basic-bridge > <7dfd9292-27b5-4c07-92a8-33d435191096> > > Bridge 7dfd9292-27b5-4c07-92a8-33d435191096: switching from > simple_bridge technology to native_rtp > > Remotely bridged 'SIP/200-000000d9' and 'SIP/voipms-000000da' - media > will flow directly between them > > 0x152664007350 -- Strict RTP learning complete - Locking on source > address 208.100.60.50:17166 > -- Channel SIP/200-000000d9 left 'native_rtp' basic-bridge > <7dfd9292-27b5-4c07-92a8-33d435191096> > -- Channel SIP/voipms-000000da left 'native_rtp' basic-bridge > <7dfd9292-27b5-4c07-92a8-33d435191096> > == Spawn extension (default, 3439998888, 2) exited non-zero on > 'SIP/200-000000d9' > > > Here's the Avaya (400) doing the same call: > > == Using SIP RTP CoS mark 5 > > 0x1526800401c0 -- Strict RTP learning after remote address set to: > 192.168.2.157:5004 > -- Executing [3439998888@default:1] Set("SIP/400-000000db", > "CALLERID(all)=LAW <6137778888>") in new stack > -- Executing [3439998888@default:2] Dial("SIP/400-000000db", > "SIP/3439998888@voipms") in new stack > == Using SIP RTP CoS mark 5 > -- Called SIP/3439998888@voipms > > 0x152674006650 -- Strict RTP learning after remote address set to: > 208.100.60.50:15962 > -- SIP/voipms-000000dc is making progress passing it to SIP/400-000000db > > 0x1526800401c0 -- Strict RTP switching to RTP target address > 192.168.2.157:5004 as source > > 0x152674006650 -- Strict RTP switching to RTP target address > 208.100.60.50:15962 as source > > 0x1526800401c0 -- Strict RTP learning complete - Locking on source > address 192.168.2.157:5004 > ****** This line not in the other log ******* -- SIP/voipms-000000dc > requested media update control 26, passing it to SIP/400-000000db > -- SIP/voipms-000000dc answered SIP/400-000000db > -- Channel SIP/voipms-000000dc joined 'simple_bridge' basic-bridge > <4516067d-beca-43e1-b92f-78def4c48c4e> > -- Channel SIP/400-000000db joined 'simple_bridge' basic-bridge > <4516067d-beca-43e1-b92f-78def4c48c4e> > > Bridge 4516067d-beca-43e1-b92f-78def4c48c4e: switching from > simple_bridge technology to native_rtp > > Remotely bridged 'SIP/400-000000db' and 'SIP/voipms-000000dc' - media > will flow directly between them > -- Channel SIP/voipms-000000dc left 'native_rtp' basic-bridge > <4516067d-beca-43e1-b92f-78def4c48c4e> > -- Channel SIP/400-000000db left 'native_rtp' basic-bridge > <4516067d-beca-43e1-b92f-78def4c48c4e> > == Spawn extension (default, 3439998888, 2) exited non-zero on > 'SIP/400-000000db' > > I appreciate any and all help! > Craig > > _______________________________________________ > Astlinux-users mailing list > Astlinux-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/astlinux-users > > Donations to support AstLinux are graciously accepted via PayPal to > pay...@krisk.org. _______________________________________________ Astlinux-users mailing list Astlinux-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/astlinux-users Donations to support AstLinux are graciously accepted via PayPal to pay...@krisk.org.