Hello,

I'm helping someone who was having trouble with their Wi-Fi on Asus VivoBook E410KA. The device uses the QCA9377 Wireless Chip.

The device suffered from a single packet loss within 33 seconds while running a continuous ping. There might be some PCIe-level communication problems too.

All the relevant logs can be found here in a redacted form:

First part (ping, hostnamectl, ip addr, lspci): https://gist.github.com/BandhanPramanik/7eefd192c3a728d2473687a786fbbc01/raw/e77f0fa1cf35c748730df220b0057399ac78f539/miscellaneous

Second part (cat /proc/interrupts, modinfo ath10k_pci): https://gist.github.com/BandhanPramanik/7eefd192c3a728d2473687a786fbbc01/raw/e77f0fa1cf35c748730df220b0057399ac78f539/miscellaneous%25202

dmesg: https://gist.github.com/BandhanPramanik/7eefd192c3a728d2473687a786fbbc01/raw/e77f0fa1cf35c748730df220b0057399ac78f539/dmesg

We’re not sure if this is a driver issue, a firmware problem, or maybe something hardware-specific.

Has anyone seen something similar with this chip? Any tips on how to troubleshoot or fix the packet loss?

Thanks,

Bandhan Pramanik

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