Hi Daryl,

 

It says, "50 gigabytes for $0.99 per month." I think I'll give them a call.
Thank you for the phone number.

 

Best,

Sarah

 

From: ATI [mailto:[email protected]] On Behalf Of Darrel
Sent: Thursday, August 31, 2017 10:28 AM
To: 'Adaptive technology information and support.' <[email protected]>
Subject: Re: [ATI] ICloud storage

 

Did it say 50 gb of storage or did it say an additional 50gb of storage.
This is a Subtle wording but it would make a difference.

Here is a customer service number for Apple.

(800-692-7753

 

Tks,

Darrel

 

 

  _____  

From: ATI [mailto:[email protected]] On Behalf Of Sarah Calhoun
Sent: Thursday, August 31, 2017 9:35 AM
To: 'Adaptive technology information and support.'
Subject: [ATI] ICloud storage

Hello everyone,

 

On my iPhone 6, I received 5 gig of free iCloud storage. As it became full,
I decided to purchase the storage plan of 50 gig for $0.99 per month. After
my account was updated, it shows I have 50 gig of storage and not 55 gig
that I believe I should have with the 5 free and 50 purchased. It shows I
have used 6.47 gig of 50 gig.

 

If I'm looking at this correctly, I purchased 45 gig for $0.99 per month and
not 50 gig as stated.

 

Who can I contact to make a polite complaint? Thank you so much!

 

Best,

Sarah

_______________________________________________
ATI (Adaptive Technology Inc.)
A special interest affiliate of the Missouri Council of the Blind
http://moblind.org/membership/affiliates/adaptive_technology

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