Re: jc-hosting issues?
well, folks, as a customer of both jc and qs hosting, I'm just gonna say this. From a customer viewpoint, Quality Site Hosting looks like a much more plausable company than Jc-hosting. While reading all 88 posts on this thread topic, I have continuously seen the unprofessionalism displayed by the CEO of Jc-hosting. I have seen the satisfaction rate of some of their customers, who seem to be having many problems with accessing certain aspects of their sites, ftp servers, and teamtalk servers. I have seen posts by unsatisfied customers who have waited and waited for hosting services, which were requested before the a-formentioned vacation in post 73. To me, it just doesn't look like they are trying that hard over there. I site these reasons, as well as a recent tweet from Jonathan Candler, control nobs, studio microphone." Rebuilding one of my test servers from scratch just because I want to. lol." It seems to me that instead of rebuilding an old server for fun, this company may want to actually focus more on the cue of pending sign-up requests I'm sure they have. I know they have at least two, because after their migration, one of my top level domains was not restored (www.blindyessentials.com, which means that I will not be able to release the next blindy essentials handbook on December 31) and neither was my subdomain, which which was the basis for my icecast and teamTalk servers. Now, I have requested both of them to be set up again. I have been neither notified that these actions are in progress nor contacted in regards to what the heck is taking so long. Ok, never mind, actually Jc-hosting requested my previous username and password for my tld. Which brings me to another point, the insecure way that customers are asked to submit sensitive data to this company. Jc-hosting keeps telling their customers to DM said customer credentials over twitter, a social network! Just how unprofessional is that? And if you don't have twitter, you have to send them through email, which is also insecure. Not only that, these passwords are being transmitted while unencrypted and in an easily retreavable format. And while we're on the topic of retrieving things, why didn't Jc-hosting keep an encrypted database of user logins to retrieve later in case their server crashed like it did? Why should the customers have to submit them to this company again? Now folks, I ain't really trying to bash on Johnny or his company here at all. What I'm trying to do is convey my thoughts on this hosting provider. And when its just that when you look at all that next to the secure and professional way Qs-Hosting does things, there really is no way to put it gently. I mean, come on. Qs hosting has been hosting my domain for over seven months with 100 percent uptime. I can honestly say that other than the 48 seconds my site was not loading do to a server restart to assign me a new Ip address, my stuff has been hosted rock-solidly. Add to that the flawless customer support I recieved, as well as the very quick operational times whenever I wanted a custom solution such as an rss feed for my podcasts or some custome coding done, there is really no reason not to host with these guys. Sure, they cost money, and jc-hosting is free on most levels. But as a general rule of thumb, you get what you pay for in life, and if you don't pay for anything there, you'll get bearly more than that, and it isn't much different if you are investing. Also, just something else to keep in mind. Qs-hosting, I believe, is an actual company composed of multiple employees, so everything is more likely to get done and get done on time and correctly. So, if one person goes on vacation, which does seem to be jc-hosting's main argument here as to why things weren't up and running, then someone else can just fill in and provide that 100 percent uptime they advertise. So folks, when it comes to the decision between these two companies, keep this in mind. Do you want someone who just wants to help you, right alongside dealing with their other life activities, or do you want a company that is actually dedicated soely to web and other such hosting?
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