Haha, "we won't fix the problem because the NBN is coming" is the same excuse I've been told for several years with another provider at one of the premises I maintain in Perth.

NBN website shows the "in progress" about 200m away over the main road but rollout isn't due in their location until at least NEXT December, so the account holder continues to incur excess mobile data charges because the ADSL throughput is terrible.

The account holders ISP isn't honouring the "S" in ISP but suitable, practical, affordable alternatives are hard to find. I'm considering the current Optus Christmas special mobile data-only SIM for $52.50/month for 140gig/month on one year contract.

On 30/12/17 12:15, Dibbles wrote:
Hey!

Is anyone else on TPG noticing congestion during peak times on their network?

I have been dealing with them since mid November in relation to sub 30mbps download on a 100/40 NBN connection during peak times.

I've done all their tests they've asked of me and their response is 'there's nothing wrong with our network and we're in talks with NBNco' (which I find to be a fob off answer)

Was wondering if anyone else was noticing this through their network or whether it was just congestion in the Newcastle area?

Also, if anyone from TPG engineering team is on this list, could you contact me off list.

Cheers


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