Hi Daniel,
I'll email you directly for further information.

On Tue, Sep 18, 2018 at 7:00 PM Daniel Hooper <dhoo...@gold.net.au> wrote:

> Hi All,
>
>
>
> Wondering if anyone from Telstra is able to assist, currently in hour 9 of
> a fault with a Telstra wholesale ethernet MLL service, service was
> apparently protected, but is not.
>
>
>
> Telstra Wholesale Network Team is now advising they’re ordering
> replacement equipment from the vendor and cant give us an ETA on when they
> expect to receive equipment.
>
>
>
> They’re suggesting it’s a failure with an NTU on-site, I suspect it’s a
> configuration error as they’ve been making changes to the service and
> suddenly we could see a small amount of (under 1mbps) traffic active.
>
>
>
> Any help appreciated, getting nowhere with the off-shore wholesale support
> staff.
>
>
>
> Regards,
>
>
>
> *Daniel Hooper* | Network Manager | Goldnet | ph +61 8 9080 5111 | fax
> +61 8 9021 0222 | Shop 1, 97 Forrest St, Kalgoorlie WA 6430 | PO Box 2080,
> Kardinya WA 6150 | dhoo...@gold.net.au
>
>
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