Glad that started after we sold them … Have emailed the service desk manager to suggest they might want to look into that.
-- Chris | CTO Inabox / Telcoinabox From: AusNOG <ausnog-boun...@lists.ausnog.net> On Behalf Of Mark Newton Sent: Monday, 1 October 2018 8:45 AM To: ausnog@lists.ausnog.net Subject: [AusNOG] Fwd: What I can do to help./Ticket#8816259/Req Scheduling Seriously? - mark Begin forwarded message: From: Anittel Service Team <serv...@anittel.com.au<mailto:serv...@anittel.com.au>> Date: 1 October 2018 at 7:53:27 am ACST To: <new...@atdot.dotat.org<mailto:new...@atdot.dotat.org>> Subject: Re: [AusNOG] What I can do to help./Ticket#8816259/Req Scheduling --REPLY above this line to respond-- [http://service.anittel.com.au/_et/images/spacer.gif] [http://service.anittel.com.au/_et/images/spacer.gif] [http://service.anittel.com.au/_et/images/spacer.gif] [http://service.anittel.com.au/_et/images/newServiceHeading.png] [http://service.anittel.com.au/_et/images/requestAnittelLogo.png]<http://www.anittel.com.au> [http://service.anittel.com.au/_et/images/spacer.gif] [http://service.anittel.com.au/_et/images/spacer.gif] Your service request has been received by the Anittel Service Team for review and scheduling. Work will be performed for the user listed below. Please contact us if any of the details are incorrect. Name: Company: CatchAllforemailconnector Phone: Ticket Number: 8816259 Status: Req Scheduling Summary: [AusNOG] What I can do to help. [http://service.anittel.com.au/_et/images/spacer.gif] [http://service.anittel.com.au/_et/images/Service-Ticket-Design_15.png] You will receive updates as your request progresses through the resolution process. Alternatively, you can access more information, including the current status of your request by clicking on the View button below. [http://service.anittel.com.au/_et/ServiceDesk/images/serviceNew.png]<mailto:serv...@anittel.com.au> [http://service.anittel.com.au/_et/ServiceDesk/images/serviceView.png]<https://service.anittel.com.au/support/index.htm?company=Anittel&goto=8816259> [http://service.anittel.com.au/_et/ServiceDesk/images/serviceHelp.png]<http://service.anittel.com.au/help> [http://service.anittel.com.au/_et/images/spacer.gif] Phone: 1300 10 11 12 [http://service.anittel.com.au/_et/images/spacer.gif] [http://service.anittel.com.au/_et/images/spacer.gif] [http://service.anittel.com.au/_et/images/spacer.gif] [http://service.anittel.com.au/_et/images/serviceDeskPh.png] Find out more : About Anittel<http://www.anittel.com.au/about-anittel> | Services<http://www.anittel.com.au/services> | Contact us<http://www.anittel.com.au/contact-us> View Ticket <https://service.anittel.com.au/support?company=Anittel&goto=8816259>
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