On Tue, 4 Dec 2018, TWIG Security wrote:
Hi All,
I have multiple clients down who have SIP trunks with engin. Trace to
Anyone know anything (vocus?)
I had similar problems on Friday.
Their phones went in perpetual music-on-hold.
Their on-line support joke would connect, say "A support representative
will be with you shortly", then after over an hour a support rep connected
and instantly ended the session. Yesterday was a repeat of the same
uncontactable performance until quite late in the day when "Andrea"
connected after 50 minutes on hold and said that they "had a problem but
it was fixed already" and that they were getting "a huge volume of calls".
Still no indication of what the problem was, or if it's actually fixed.
I got all my remaining engin trunks back late friday by changing between
port 5060 and 5062. They have been getting steadily more and more
unreliable and less and less contactable over the last few years IMO.
Good luck.
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