I should have also said this is supposed to be a business grade service... I am also being told that the 4G fail over shouldn't be working (which thank the goats it is) as the DSL link is up - PPoE is not - so that makes sense to me to invoke a fail over condition.
Service was working fine until recently... Narelle On Thu, Dec 20, 2018 at 5:54 PM Narelle Clark <narel...@gmail.com> wrote: > > LOL I wish. They're barely up to remove the cable and power cycle. To > top it all off the customer is in remote NSW. > > I may be asking for remote hands tomorrow... > > I'll take that as a yes, you've seen this before? It's one with fail > over to a dongle and the dongle is working fine. All other cisterns > flushing nicely. > > > Narelel > > On Thu, Dec 20, 2018 at 5:49 PM Paul Wilkins <paulwilkins...@gmail.com> wrote: > > > > 1 - Does customer know how to save config to non volatile storage? > > 2 - Update firmware (shellshock etc.) & change credentials / disable remote > > access > > 3 - Replace hardware (failed flash storage) > > > > Kind regards > > > > Paul Wilkins > > > > On Thu, 20 Dec 2018 at 16:39, Narelle Clark <narel...@gmail.com> wrote: > >> > >> Hi folks > >> I've got a customer with a Telstra Gateway Pro DSL modem that is > >> repeatedly losing its credentials and Telstra's advice are to do a > >> factory reset. > >> > >> Has anyone else seen this problem? > >> > >> > >> -- > >> > >> Narelle Clark > >> narel...@gmail.com > >> _______________________________________________ > >> AusNOG mailing list > >> AusNOG@lists.ausnog.net > >> http://lists.ausnog.net/mailman/listinfo/ausnog > > > > -- > > > Narelle > narel...@gmail.com -- Narelle narel...@gmail.com _______________________________________________ AusNOG mailing list AusNOG@lists.ausnog.net http://lists.ausnog.net/mailman/listinfo/ausnog