On a daily basses
and good luck getting anything back. It's there property. Move on and
welcome to the NBN.
Oh and my dry humor aside it's helpful to have a check list of things to
do before scheduling staff to attend site. We always contacts the
building manager and provide insurance make an appointment etc. Just
showing up is bound to get them offside from the start. This is their
castle treating them like the king helps.
Matt
On 14/5/19 1:35 pm, Alex Moorhouse wrote:
So I arranged for an MDF tech to do some jumpering after the NBN FTTB
tech completed their side. Should have been a 5 minute job, but the
building manager refused entry to our contracted tech and said we had
to use their preferred contractor. Now I am out of pocket for the
first visit and need to pay their contractor to visit again, not only
wasting money but also time and customer frustration.
Has anyone come across this before? I believe I should be able to
invoice the body corp for the first visit as I doubt it is legal for
them to refuse entry to the MDF. Anyone have some legal codes/links I
can attach to my email to them?
Thanks
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/* Matt Perkins
Direct 1300 137 379 Spectrum Networks Ptd. Ltd.
Office 1300 133 299 m...@spectrum.com.au
Level 6, 350 George Street Sydney 2000
Spectrum Networks is a member of the Communications Alliance & TIO
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