Seems like you need to have a new LOCID made for the common space then get
them to relocate the service to the new LOCID.

You might find there already is one.

On Tue, 30 Jul. 2019, 6:10 pm Darren Moss, <darren.m...@cloud365.com.au>
wrote:

> Hi All,
>
>
>
> We have a business NBN connection which needs to be moved from a cabinet
> in our office to a common cabinet where all carriers come into the
> building, then patched across.
>
>
>
> They are about 10 metres apart on the same floor.
>
>
>
> I am struggling to get our ISP or NBN to understand what needs to be done,
> we’re just going round and round with them telling us we have 4 ports on
> our service and we can plug into any of those. Grrrr. NBN has a shared
> infrastructure in the common carrier room which we need to plug into (ie:
> we need to remove our NBN fibre box and plug into the NBN building based
> infrastructure).
>
>
>
> Has anyone here moved an existing NBN fibre service from one room to
> another in the same building ?
>
>
>
> Happy to hear your thoughts and suggestions on how best to achieve this.
>
>
>
> Many thanks
>
>
>
> Darren.
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