From what Microsoft have said, it appears like some internal networking is to blame. I would imagine O365 installations would still be architected into pods to limit blast radius. Intermittent and inconsistent service for such a large, distributed application isn’t uncommon to see when things go wrong.
I also echo Brad’s comments - people are somewhat used to email going down, it used to happen occasionally with on-prem infrastructure and O340 is clearly no different. A multi-cloud strategy for O365... I’d love to see that Architecture ;) - Tim > On 21 Nov 2019, at 5:20 pm, Chad Kelly <c...@cpkws.com.au> wrote: > > Yeah for a small team Express Route would be overkill. > Most providers on this list should have direct connectivity though > As an example Vocus connects directly in both Sydney and Melbourne and so do > Telstra. > Microsoft are putting a significant amount of effort into their partner > network they want partners to get end customers onto the CSP platform, so > support for the products should increase significantly over coming months. > This is also ware a multi cloud strategy comes in handy, its more aimed at > enterprise customers, but prevents the issue of a single point of failure if > one service falls over completely. > > > Chad Kelly > Manager > CPK Web Services > Phone 03 52730246 > Web https://www.cpkws.com.au <https://www.cpkws.com.au/> > > From: Brad Peczka <b...@bradpeczka.com> > Sent: Thursday, November 21, 2019 4:40 PM > To: Chad Kelly <c...@cpkws.com.au>; ausnog@lists.ausnog.net > Subject: Re: Microsoft cloud issues? > > Microsoft have publically and openly acknowledged that they had an issue > yesterday with their network platform. > > > > The fact that you did not receive calls from your customers may not > necessarily indicate the absence of an issue; in fact, I'd say it indicates > an increasing acknowledgement and (sadly) acceptance of outages with cloud > services in general. What would have once resulted in system admins and > support staff getting strips torn off them for services being down is now met > with little more than a knowing nod and "Ahhh. We should let the team know > about that". > > > > It's also worth noting that direct connectivity to Azure or AWS is great for > some businesses, but not applicable or suitable for others - nor is it a > guarantee of being unaffected by these kind of issues. As an example, a small > 5 person business that relies on 365 for email hosting cannot, and should not > have to, in most cases procure an ExpressRoute just to get connectivity to > their email or presence platform. > > > > But hey, that's what happens when you put all your eggs on someone elses > computer(s). > > > > Regards, > > -Brad. > > > > > > From: AusNOG <ausnog-boun...@lists.ausnog.net > <mailto:ausnog-boun...@lists.ausnog.net>> on behalf of Chad Kelly > <c...@cpkws.com.au <mailto:c...@cpkws.com.au>> > Sent: Thursday, 21 November 2019 11:53:30 AM > To: ausnog@lists.ausnog.net <mailto:ausnog@lists.ausnog.net> > Subject: Re: [AusNOG] Microsoft cloud issues? > > On 11/21/2019 12:00 PM, ausnog-requ...@lists.ausnog.net > <mailto:ausnog-requ...@lists.ausnog.net> wrote: > > > We just had a 8 hour issue with no emails yesterday > > I was at the Microsoft Head Office in Melbourne yesterday and was still > able to recieve mail fine. > > I'd say some of these issues were specific to certain networks. > > I didn't get any urgent calls from customers either. > > Microsoft have connectivity directly with most ISPs in Au now a days. > I'd suggest not relying on free peering. > > I'd get direct connectivity. > > As for Teams for corporate use I would suggest running a Hybrid Cloud > environment for it. > > I did notice some delays to email on Tuesday night but none of our stuff > was down totally. > > Regards Chad. > > > > > -- > Chad Kelly > Manager > CPK Web Services > Phone 03 5273 0246 > Web www.cpkws.com.au <http://www.cpkws.com.au/> > > _______________________________________________ > AusNOG mailing list > AusNOG@lists.ausnog.net <mailto:AusNOG@lists.ausnog.net> > http://lists.ausnog.net/mailman/listinfo/ausnog > <http://lists.ausnog.net/mailman/listinfo/ausnog>_______________________________________________ > AusNOG mailing list > AusNOG@lists.ausnog.net > http://lists.ausnog.net/mailman/listinfo/ausnog
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