Hi, If your workforce is not used to working remote then: - ensuring they know how to and who to contact for IT support? (Is there an external number for that?) - ensuring you have things like Zoom/BlueJeans/Webex setup for people to use *and* that they have the things they need to drive them (eg. Working headsets) - do they know how to use it, schedule meetings using it etc? - ensuring that any communication apps (eg. Slack) works for people and that they have appropriate groups setup. - ensure you have a working/upto date contacts list? Not all companies have a nice, easy to use website for finding this. If people are in offices all the time they just may not have workmates/managers mobile numbers. - if people need things like laptop chargers to work then can you get them delivered? Do they have a suitable space at home? (This is OH&S stuff). - if you have a time clock based work force (eg. They need to show hours) then have you allowed for the reporting of work? - What do you need to teach managers to help them manage their staff, conduct meetings etc? - do you need some quick guides?
Some of this is basic stuff, but, if you’ve got a work force who’s not used to it then think about how to enable to the workforce and make it less scary for them and enable their productivity. MMC > On 9 Mar 2020, at 2:29 pm, Robert Haylock <robert.hayl...@gmail.com> wrote: > > Hey all, > > Hearing a few IT related plans crop up, especially around VPN concentrator > capacity and external capacity to handle the additional load of a much > greater than normal percentage of employees working from home. > > Obviously, if you are lucky enough to have many services moved to the cloud > (Office 365, GSuite, etc) then the load is a bit more distributed and the > load moves to the residential broadband networks, but I am interested in any > other IT related things to prepare you may be recommending to your > customers/employers/bosses? > > Rob > _______________________________________________ > AusNOG mailing list > AusNOG@lists.ausnog.net > http://lists.ausnog.net/mailman/listinfo/ausnog _______________________________________________ AusNOG mailing list AusNOG@lists.ausnog.net http://lists.ausnog.net/mailman/listinfo/ausnog