Good luck Greg!
The "Support" for AUDA seems to be a answering service only from my
experience calling them today. Take a message and maybe pass it on to
Afilias support.
I have been trying to get Telstra, WebCentral and AUDA propagation
problem sorted to no avail either.
Tomorrow if no luck I am registering a new domain for my client.
Cheers,
Mal
On 30/07/2020 7:26 pm, Greg M wrote:
Hi Noggers,
Wondering if anyone a contact at AUDA or Godaddy who can assist with a
domain issue.
History:
* Jun 30, Godaddy advises the domain has a de-registered ABN/ACN
associated to it.
* Jul 6 – Stat dec, Updated ABN/ASIC details sent to Godaddy
* Jul 8 – Godaddy update the domain details (change visible via
whois) even requiring a 2 year upfront “payment” to renew it as
part of the “update”
* Jul 30 – The .com.au/.net.au domains suddenly cease working with
an email from Goddady advising we did not respond in 30 days since
the original email and that the domain is now cancelled.
We have contacted them today, twice and of course we are unable to
speak to anyone there who “handles these specific requests” – and have
been advised by Customer Service it will take “auDA weeks to months”
to process our support request.
Seriously?
Any help is appreciated as the business has been crippled by this, as
their CRM/practise software is all linked to their website/domain with
complex Azure/O365 integrations that no longer function.
Cheers,
Greg
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