Look in the main Open Office forums for help, but many IT Departments won't even consider looking at anything that's outside of their officially supported list of software. Even if it is their problem, they will just blame it on the program you're using. If nothing changed on your end, it's likely a problem with the blackboard update/the implementation of that update. docx is also not an OOo format, but rather Microsoft Office format. If you're unable to download documents off blackboard, then this is a blackboard problem and not an Open Office problem... unless you're testing testing files you uploaded that were formatted with MS Word and those worked, but the OOo ones did not. It shouldn't make a difference since they are the same format, but if it does you would want to contact the dev team not the documentation team. Off-hand, I would say it's most likely your school's IT Department just passing the buck since their blackboard software isn't working right. I recall from when I had to use it that it could be quite temperamental. If you need more help, feel free to send me an email, but try to stop spamming the mailing list since most OOo authors won't appreciate it.
On Wed, Aug 18, 2010 at 3:12 PM, CHIPO CHIKURUNHE <[email protected]> wrote: > > I am sorry I did not know where exactly to look for help. > > > Date: Wed, 18 Aug 2010 10:42:01 -0500 > > From: [email protected] > > To: [email protected] > > Subject: Re: [authors] Re: OOo- microsoft compatibilty issue > > > > On Wed, Aug 18, 2010 at 10:35 AM, CHIPO CHIKURUNHE <[email protected]> > wrote: > > > > > > I have a slightly different issue > > > > > > I am a university student and my university uses a system called > balckboard to communicate with students. Lecturers upload documents for > students to download etc. I use OOo office programmes and not microsoft on > my computer ... on windows 7. Our blackboard has just been updated and > renovated and since then I have been unable to download docx. files or ppt. > files, something which I could do previously with no problems at all. > > > > > > I contacted the blackboard managers and they said there is nothing > wrong on their side and they can not tell why I can not download files which > were uploaded in windows as OOo files as they are not familiar with OOo. Do > you think you could be able to help? Is it something to do with > compatibility? > > > > > > > This is not a good mailing list to talk about this, this is only for > > documentation for the OpenOffice.org product. Please use the > > [email protected] or the forum: > > http://user.services.openoffice.org/ > > > > -- > > Alexandro Colorado > > OpenOffice.org Español > > http://es.openoffice.org > > > > --------------------------------------------------------------------- > > To unsubscribe, e-mail: [email protected] > > For additional commands, e-mail: > [email protected] > > > >
