Hi danny,
Hope you have updated the tax group on the Customer
master. if you create the new sales order (manually)
for the customer then i am sure it picks up from the
customer master. But if you use the copy from journal
functionality then it would copy from the the order
which is used to copy.
Have you set the delivery terms? here we specify
the place of taxation and this also sometimes
determines the tax, depending on the conditions set..
hope these point will help you solve the problem.
cheers,
Girish
--- Danny Gaethofs <[EMAIL PROTECTED]> wrote:
---------------------------------
Dear all,
When creating sales orders the tax group of a customer
is not
correct defaulted when there are existing orders for
the customer.
When orders exist for a customer and the tax group is
changed in the
customer record, I noticed that when creating a new
order the tax
group is not defaulted from the customer record. It
looks as if it
is taken from existing orders which however seems
unlogic.
Has someone noticed this error before. Could it have
something to do
with caching.
We are running axapta 3.0 with service pack 3 and all
hotfixes
installed.
regards,
Danny Gaethofs
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