It can be controlled by the terms of delivery and an alternative address

 

E.g. try to select sales tax address Delivery on your Term of Delivery. Add that terms of delivery to your customer. Create an Alternative address type Delivery for your customer and add a separate Sales tax group on that address. Then you use the Sales tax group from the Alternative address as default value instead of the Sales tax group from the customer master.

 

Med venlig hilsen/Best regards/Mit freundlichen Grüßen

Karina Normann Jakobsen
Program Manager


From: Danny Gaethofs [mailto:[EMAIL PROTECTED]
Sent: 28. januar 2005 09:12
To: Axapta-Knowledge-Village@yahoogroups.com
Subject: [Axapta-Knowledge-Village] Re: Tax group not properly defaulted

 


Dear Sun Fen,

Thanks for your reply. This confirms what I was thinking. Although
it looked promising a combination of fields that determine the tax
group.

I have not looked at the code yet. I first want to check whether it
is a known problem or related to initialization issues like
parameters.

I am running axapta 3.0 SP3 including all hot fixes with no
customization on the sales order. At least not in that area.

When the tax group of a customer who has outstanding orders is
changed, the outstanding order header and line tax group should not
be changed. As a result of only changing the tax group in the
customer record it does not. That is working correctly.

For a customer with no outstanding orders when I type in the
customer account code in the sales order header the tax group in the
header is overwritten with the new tax group. I personally do not
find this accepted behavior. Users can make mistakes. I find it
correct when a new customer account is selected.

Now in my environment the tax group is not overwritten for a
customer with outstanding orders. But when I enter a new order for
this customer the tax group is not defaulted from the customer but
from somewhere else.

Is someone running 3.0 sp3 with all hot fixes who experiences the
same problem.

regards,
Danny


--- In Axapta-Knowledge-Village@yahoogroups.com, "sunfen"
<[EMAIL PROTECTED]> wrote:
> Hi Danny,
>
> The sales tax group is defaulted from Customer master only and not
from any setups such as
> terms of deliveries. There must be something wrong with your code.
>
>
> Regards,
> Sun Fen
> -----Original Message-----
> From: "Danny Gaethofs" <[EMAIL PROTECTED]>
> To: Axapta-Knowledge-Village@yahoogroups.com
> Date: Thu, 27 Jan 2005 17:37:56 -0000
> Subject: [Axapta-Knowledge-Village] Re: Tax group not properly
defaulted
>
> >
> >
> > Girish,
> >
> > All of it happens in the sales order.
> > Even before something has been done with the sales order.
> > That is why I am surprised.
> >
> > What I also notice is that when you are in the sales order
header
> > and go to the customer record, change the tax group. Then in the
> > order header type in the customer code again the tax group is
not
> > defaulted. To me this seems to work correct, in that sense that
I
> > believe that values ones defaulted should not be overwritten.
Unless
> > another customer is selected. However in standard it overwrites
the
> > defaults when the customer code is entered again. Now in my
> > customer's environment it does not.
> >
> > And when I create a new order it is not defaulting the value
from
> > the customer record, which I changed, but takes the old value.
> >
> > Can you elaborate a bit on the way it works with the terms of
> > delveries. Is there somewhere a table that has the combination
of
> > tax group and delivery term?
> >
> > regards,
> > Danny
> >
> >
> > --- In Axapta-Knowledge-Village@yahoogroups.com, Girish B
> > <[EMAIL PROTECTED]> wrote:
> > > Hi danny,
> > >    Hope you have updated the tax group on the Customer
> > > master. if you create the new sales order (manually)
> > > for the customer then i am sure it picks up from the
> > > customer master. But if you use the copy from journal
> > > functionality then it would copy from the the order
> > > which is used to copy.
> > >     Have you set the delivery terms? here we specify
> > > the place of taxation and this also sometimes
> > > determines the tax, depending on the conditions set..
> > >
> > > hope these point will help you solve the problem.
> > >
> > > cheers,
> > > Girish
> > >
> > >
> > >  --- Danny Gaethofs <[EMAIL PROTECTED]> wrote:
> > >
> > > ---------------------------------
> > >
> > > Dear all,
> > >
> > > When creating sales orders the tax group of a customer
> > > is not
> > > correct defaulted when there are existing orders for
> > > the customer.
> > >
> > > When orders exist for a customer and the tax group is
> > > changed in the
> > > customer record, I noticed that when creating a new
> > > order the tax
> > > group is not defaulted from the customer record. It
> > > looks as if it
> > > is taken from existing orders which however seems
> > > unlogic.
> > >
> > >
> > > Has someone noticed this error before. Could it have
> > > something to do
> > > with caching.
> > >
> > > We are running axapta 3.0 with service pack 3 and all
> > > hotfixes
> > > installed.
> > >
> > > regards,
> > > Danny Gaethofs
> > >
> > >
> > >
> > >
> > >
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