That depends on how you have Outlook configured. If you're using an Exchange Server then Outlook doesn't communicate with it via SMTP.
 
If you have Outlook set up in POP3 or IMAP modes, then you're right, it should be doing the same thing as Axapta. The only other possibility I can think of if that is the case is if you are running Axapta in 3-tier mode and the call to SysMailer is being run on the AOS. You would then need to make sure that the AOS has rights to relay through your mail server.


From: Axapta-Knowledge-Village@yahoogroups.com [mailto:[EMAIL PROTECTED] On Behalf Of Melih Demir
Sent: 26 August 2005 15:52
To: Axapta-Knowledge-Village@yahoogroups.com
Subject: RE: [Axapta-Knowledge-Village] Error sending e-mail automatically in axapta

Hi Malcolm,

 

Thanks for your explanation, that’s too helpful to me.

 

But one thing i don’t understand why axapta doesn’t send the mail that outlook does (to an outer domain). Aren’t they doing the same thing?

 


From: Axapta-Knowledge-Village@yahoogroups.com [mailto:[EMAIL PROTECTED] On Behalf Of Malcolm Burtt
Sent: Friday, August 26, 2005 3:31 PM
To: Axapta-Knowledge-Village@yahoogroups.com
Subject: RE: [Axapta-Knowledge-Village] Error sending e-mail automatically in axapta

 

Hi

 

It sounds like the SMTP server that you have configured SysMailer to use hasn't been set up to forward mail outside of your organisation. You can verify this by bypassing Axapta and making a test email directly to the SMTP server yourself to see what happens. To do this get to a Windows command prompt and type the following

 

telnet smtpserverAddress 25

HELO yourComputerName

MAIL FROM:yourEmailAddress

RCPT TO:externalEmailAddress

DATA

Text of your simple email message

.

QUIT

So, for example, you might type....

 

telnet 192.168.1.99 25

HELO melihpc1

MAIL FROM:[EMAIL PROTECTED]

RCPT TO:[EMAIL PROTECTED]

DATA

Hi Bill

.

QUIT

You won't see any of what you type after the telnet command, so be careful as you enter the text.

 

My guess is that you will get an error from the mail server after you enter the RCP TO: line saying that it cannot route to that address. The message should give you a clue as to why. Mail servers are often configured to block relaying (which is what you are trying to do here) except for a known list of client machines, so if the computer that is making the SMTP connection isn't one of those known machines the message will be blocked. That could be what is happening to you.

 

Hope that gives you some help

 

Malcolm Burtt

 


From: Axapta-Knowledge-Village@yahoogroups.com [mailto:[EMAIL PROTECTED] On Behalf Of Melih Demir
Sent: 26 August 2005 13:09
To: Axapta-Knowledge-Village@yahoogroups.com; development-axapta@yahoogroups.com
Subject: [Axapta-Knowledge-Village] Error sending e-mail automatically in axapta

Hi all,

 

While sending e-mail automatically in axapta, SmtpServer doesn’t recognize the e-mail address given outside the domain. Only sends to an e-mail account in the domain. But we can send e-mail to outside the domain normally from outlook.

 

The error is : RCPT command failed. The specified account doesn’t exist.

 

What can be the problem? How to solve that?

 

Thanks,

Melih.




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