RE: [Axapta-Knowledge-Village] Questions about AXAPTA

Thu, 29 Sep 2005 22:22:29 -0700

I respect your concerns; I work for a medical device company in the Minneapolis, MN area, since this is a public form not divulging the company I work for is to keep our current vendor from knowing we are looking since the process is just starting.  We have run into situations in the past where we publicly searched for systems to replace another and the tech support for the current system suffered greatly.

 

The misspelling was an over site when I set up the yahoo account this morning, and I didn’t realize it until after I posted this message...

 

We are starting to look at three systems, SAP’s Business One, Axapta, and Vantage.  We are researching the differences.  I’ve posted the same questions to the SAP Business One group, the Vantage group requires a site ID so I cannot post to that group.

 

 



Jesper Kehlet <[EMAIL PROTECTED]> wrote:
For what organization?  It sounds like you're trying to gain competetive information.  Even your e-mail address is misspelling the word "researching"...
 
I wouldn't trust somebody sending this kind of e-mail...

From: Axapta-Knowledge-Village@yahoogroups.com [mailto:[EMAIL PROTECTED] On Behalf Of reseachingerp
Sent: Thursday, September 29, 2005 10:29 AM
To: Axapta-Knowledge-Village@yahoogroups.com
Subject: [Axapta-Knowledge-Village] Questions about AXAPTA

Good day,

I am a Business Systems Analyst and we are researching AXAPTA.  I've
got 22 questions, and if you have time can I send them to you? 

1.      How long have you used AXAPTA?
2.      What version are you on?
3.      Do you plan to upgrade?
4.      If so, how soon?
5.      If not, why not?

6.      Have you validated AXAPTA per FDA/ISO? 
7.      If so did you have any issues with the validation?
8.      Did you use internal or external resources?
9.      If you used external resources can you share their contact
info?

10.      How many users do you have in AXAPTA?
11.      How many (on average) are in the system at the same time?
12.      What capacity are you using AXAPTA in?  One, two or more
areas of the business, many companies I have talked with have
several systems and use the ERP/MRP system in just a few areas.
13.      How many/which modules do you use?
14.      Of these which are used the most?

15.      What is your impression of the AXAPTA Tech Support? 
16.      About how many calls/incident's a year do you contact them
with?
17.      What is the average time to resolve any issue?
18.      How often are patches and upgrades required?
19.      Is the training adequate?
20.      Do you find AXAPTA to be user friendly?
21.      What is your overall impression of AXAPTA as compared to
other system that you may have used in the past?
22.      Can you give the stability a percentage rating?  Such as 90%
available, etc...

Thank you very much for your time and feedback.





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