This situation happens when users/clients do not log
off normally from the AOS, an example is that they are
forcing their system to reboot while still connected
on the AOS. This causes the users connection to appear
as still active.
One soluton is as Varden has mentioned "You have to
stop both AOS and delete the axdat.udb, then restart
again the AOS cluster".
A drawback on this solution is you need to logoff
all the clients connected to the server before you
shutdown the AOS.
Other soluton is tweaking / adding some keys at the
Windows (OS) registry where the AOS machines are
running.
a) Go to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip.
b) Add a value (DWORD) by the name KeepAliveTime.
c) Change the value to the time in miliseconds you
require (typically 3-5 minutes, (I.e. 180000 to 300000
decimal).
d) Reboot the system to make the change take effect.
You should note that the KEEP_ALIVE checking in
Windows by default is checking for "dead connections"
every 2 hours. The connection from the "disrupted"
client will therefore be active on the system for up
to 2 hours. To reduce this time adjust the AOS
machines TCP/IP settings in the registry (refer to
Microsoft Knowledge Base article: Q158474). The issue
is really that dead connections can only be detected
by using them for transport - and thus the
KEEP_ALIVE packets transmitted should be reduced to
the least acceptable level.
WARNING: Using Registry Editor incorrectly can cause
serious problems that may require you to reinstall
your operating system.
good luck
cheers,
Girish
--- Varden Morris <[EMAIL PROTECTED]> wrote:
>
> This is usually a result of the axdat.udb file not
> being properly updated as a result of improper
>
> shutting down of the AOS (Possible power outage or
> the AOS service was stopped while the various
> instances of Axapta were running). You may fix the
> problem by stopping the AOS and deleting the
> axdat.udb file. After startup the problem should go
> away.
>
>
>
> Varden Morris
>
> Senior Developer
>
> WellPoint Systems Inc.
> Suite 2000, 500 - 4th Ave SW
> Calgary, Alberta, Canada
> T2P 2V6
>
>
>
> (403) 444-5848 direct
>
> (403) 444-3900 main
>
> (403) 615-1604 cell
>
> www.wellpoint.ca
>
>
> "[EMAIL PROTECTED]" <[EMAIL PROTECTED]> wrote:
> dear all,
> some times we can login 115 users,sometimes we
> only can login 112,and then the system give me the
> following message:
> cannot start navision axapta,as more users are
> running the system than the purchased rights allow.
>
> could some one give me some sollution or advice??
>
>
>
> Best regards,
>
> qhpeng
> [EMAIL PROTECTED]
> 2005-10-24
>
>
>
>
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