Hello
All!
I hope everyone
is doing well. Anyway, I have a very strange issue. We have a customer account,
that has a Lot of sales orders tied to it now. For some reason, all of s sudden,
when people try to confirm, or packing slip update a sales order, or invoice for
that matter for the given customer account, it says that the customer does not
exists. This is strange because I am looking at it in the customer
table.
Also I can click
Inquiry > Sales Orders and see everything they have, yet try to update one of
those sales orders and it tells me the account does not exists?
Something else that
is strange, since I know the customer account number, then I can directly enter
it into the find, which should take me right to it without any wild card *
around it. When I do such a thing though, it does not find it. I have to put
wild cards (*) around the account number before it will pull it
up???
I have tried updating
the record, going through the right click on the record, and then clicking
record info. From there clicking the 'rename' option and renaming it to the same
thing... still same problem. I have also synchronized the table, and re-indexed
all indices for the given table????? I am stumped to say the least, as to how I
can fix this? Can anyone give me any input into how I can fix
this?
thanks,
Brandon
George
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