That's the thing... Our users, are... not that savvy, for lack of a better word. Our users are very used to routine based actions, etc. And they don't usually stray off the beaten path.
 
Also, only developer level people here have access to such things as field settings, and access to the actual Data through SQL.
 
-Brandon


From: Axapta-Knowledge-Village@yahoogroups.com [mailto:[EMAIL PROTECTED] On Behalf Of Craig Fidler
Sent: Tuesday, December 06, 2005 9:33 AM
To: Axapta-Knowledge-Village@yahoogroups.com
Subject: RE: [Axapta-Knowledge-Village] Customer missing, but is there?!

Perhaps a user had access to the AOT and made the change there or some one went in using SQL and made the change?

 


From: Axapta-Knowledge-Village@yahoogroups.com [mailto:Axapta-Knowledge-Village@yahoogroups.com] On Behalf Of Brandon George
Sent: 06 December 2005 04:25 PM
To: Axapta-Knowledge-Village@yahoogroups.com
Subject: RE: [Axapta-Knowledge-Village] Customer missing, but is there?!

 

Well after looking into this further and reviewing the actual record in the CustTable, it turns out that the padding that is in front of the given Customer Accounts was missing??? A normal user should not be able to do such a thing, and would not know how?! Either way the fix was copying over the CustAccount field value from the Sales Table, and then synchronizing the table through Axapta!

 

I am glad it works, but the questions remains how a normal user could make that change?!

 

thanks,

Brandon

 


From: Axapta-Knowledge-Village@yahoogroups.com [mailto:Axapta-Knowledge-Village@yahoogroups.com] On Behalf Of Harry Deshpande
Sent: Tuesday, December 06, 2005 9:12 AM
To: Axapta-Knowledge-Village@yahoogroups.com
Subject: RE: [Axapta-Knowledge-Village] Customer missing, but is there?!

Hi

 

Problem with right-left justification may be?

 

Regards

 

Harry

This posting is provided "AS IS" with no warranties, and confers no rights. Use of included script samples are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm"

The code provided (if any) may be written from the point of view of a third party and the programming style/development standards may suit such a point of view.

 

 


From: Axapta-Knowledge-Village@yahoogroups.com [mailto:Axapta-Knowledge-Village@yahoogroups.com] On Behalf Of Brandon George
Sent: 06 December 2005 15:10
To: Axapta-Knowledge-Village@yahoogroups.com
Subject: [Axapta-Knowledge-Village] Customer missing, but is there?!

 

Hello All!

 

 I hope everyone is doing well. Anyway, I have a very strange issue. We have a customer account, that has a Lot of sales orders tied to it now. For some reason, all of s sudden, when people try to confirm, or packing slip update a sales order, or invoice for that matter for the given customer account, it says that the customer does not exists. This is strange because I am looking at it in the customer table.

 

Also I can click Inquiry > Sales Orders and see everything they have, yet try to update one of those sales orders and it tells me the account does not exists?

 

Something else that is strange, since I know the customer account number, then I can directly enter it into the find, which should take me right to it without any wild card * around it. When I do such a thing though, it does not find it. I have to put wild cards (*) around the account number before it will pull it up???

 

I have tried updating the record, going through the right click on the record, and then clicking record info. From there clicking the 'rename' option and renaming it to the same thing... still same problem. I have also synchronized the table, and re-indexed all indices for the given table????? I am stumped to say the least, as to how I can fix this? Can anyone give me any input into how I can fix this?

 

thanks,

Brandon George

http://dynamics-ax.blogspot.com

 

 


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