RE: [Axapta-Knowledge-Village] Strange problem in scaling size when printing

Thu, 15 Dec 2005 20:29:40 -0800

Hi, Sherin Francis,

There are also fields in UserInfo table, reportBottomMargin, left, right, top which did not shown in the user option form, but they are really working. You may see them by modifying the user option form or use SQL Query Analyzer.

The other possibility is some printer driver doesn't worked well with Axapta AOS and citrix and you use that printer. For example, Epson LX-300+, even use the newest driver.
Now, the questions for the second posibility are: Are you using citrix or AOS to print the inappropriate report? If not, then what is the report orientation? If landscape, then probably that the Axapta print the report in landscape size, but the driver doesn't worked well with Axapta so the report will be resized into a portrait orientation. (Even shown in landspace paper size as preview).


Harry Deshpande <[EMAIL PROTECTED]> wrote:
Nopes, cant think of anything else.
 
May be put a debug on sysprintform and make sure that the scalepapersize value is being passed correctl.y
 
Regards
 
harry
 
From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of sherin francis
Sent: 08 December 2005 10:18
To: [email protected]
Subject: RE: [Axapta-Knowledge-Village] Strange problem in scaling size when printing
 
Hi Harry,
Thanks for the reply..
but i've already tried tat out... no effect...
 
is there any other settings for reports with regards to scaling else where (related to a particular user id). I knw there is one in User options -> Fonts tab -. But tats just for the fonts...right??

Harry Deshpande <[EMAIL PROTECTED]> wrote:
Hi
 
Luach the dialog of the report, click on options , tab page options and see if ‘scale to paper size’ is checked may be this will solve the problem
 
Regards
 
Harry
 
 
From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of sherin francis
Sent: 08 December 2005 09:35
To: axapta axapta
Subject: [Axapta-Knowledge-Village] Strange problem in scaling size when printing
 
Hello group...
 
Help needed!
There is a customized report which has been successfully loaded at the clients place.
The problem is for 2 users, the report is showing the proper scaling and proper height and size.. but for the rest of the users the report is by default scaling to 63%. (as a result of which the text is very small)
Any new user which is being created is having the same problem also...
 
The only difference we noticed was tat when this customized report was loaded at the clients site the 2 users (for which the reports are working fine) were already created and the rest of the users were created after loading the report...
 
Is there any scaling size set at the user level?
Any help is appreciated...
 
Regards,
Sherin Francis
 
 
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Best regards,


Sonny Wibawa Adi
MBS Certified Professional - Axapta 3.0 Technical
MCSD.NET
MCAD.NET

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