Hi, as I understand it, the Mail Merge does not actually create the document for you. It creates the data that you can use in Word for the mail merge, and it makes a notation in CRM that you mailed that particular client. It will not send out a custom mail with name and company and address with a template. You have to use Word for this.
Dan Fine Fine Solutions Microsoft Gold Certified Dynamics AX --- In Axapta-Knowledge-Village@yahoogroups.com, "bhatt_himani1" <bhatt_hima...@...> wrote: > > Hi, > In Ax 4.0 CRM I prepared a mailing list and a mail merge file having > particular letter for a particular recipient of mailing list. > But I cant understand that how in axapta we can send particular letter from > mail merge file to particular recipient. > The mailing merge files form is of no help either. > Tried to send the mail merge file to email group of the recipients but the > complete merge file is sent. > I cant understand, is the functionality over here or is there something more > to be done. > > Waiting for reply. > > Regards > Himani >
