Hi Steeve, We have implemented both AX CRM and MS CRM linked to AX. There is one key advantage of MS CRM, and that is you can use it disconnected. So, Sales folks can place orders remotely, not connected to the system. Also, MS CRM is prettier, and works better with Outlook/Exchange. However, AX CRM is totally integrated, which has its advantages.
Dan F Fine Solutions Gold Certified Dynamics AX Partner 877.777.FINE eng...@fine.com --- In Axapta-Knowledge-Village@yahoogroups.com, "Steeve Gilbert" <steeve.gilb...@...> wrote: > > Hi, > > Anyone know where I could find a comparative information about Axapta's CRM > vs Dynamics CRM. I know Axapta CRM well but I don't know anything (yet) > about Dynamics CRM. What would be the major point positive and negative of > using Axapta without it's own CRM and using Dynamics CRM instead. > > Thanks for your info! > > Steeve >
