Hello again Some of our customers are receiving "attachments" called winmail.dat, others are reporting no attachments at all. Most are receiving the PDFs as attachments - research so far suggests that these lucky customers are the ones most like to be using Microsoft Outlook as well.
Version of kernel: 5.0.1500.2116 Version of application: 5.0.1500.2116 i.e. AX2009 with Hotfix Rollup 4 Version of Microsoft Outlook 2003: Service Pack 3 Some Internet surfing says that we should not be using RTFs at any stage - but we are twice nominating HTML as our format in Microsoft Outlook. I have checked properties of our attachments in Adobe- True Type (CID), Arial, Identity-H. While these are not the same in detail as documents in Version 3 Axapta, they are common enough. If anyone has good advice or a link to offer on this topic, I'd be pleased. This is a very common issue - sadly it has occurred in AX2009 not Axapta Version 3 for us! TIA George
