Here's the details on the whole process of obtaining DNA.

Brand new orders:
When an order is placed for a brand new order (doesn't matter if it's
Y-DNA, mtDNA, or Family Finder), a kit will be mailed out to your home,
either that day or the next day.  Sometimes, though, the sales will add an
extra day to that, especially after a weekend, as no one is at FTDNA to
mail out kits on Saturdays and Sundays. (I just called and the customer
service representative says he doesn't know for sure, but he guesses about
2000 kits were sold at this sale!)

Because the kits are in a envelope about 5 inches x 7 inches (about 13 cm x
18 cm) with vials, swabs, and a padded return envelope, they take a little
longer to go through the postal service.  So they don't get there as fast a
regular envelope.  So depending on where you live, it may take a week to
reach you :(

Once you receive the kit, it's up to you as to when you swab (or have the
relative swab).  Then you mail it back to FTDNA in Houston, Texas.  Once
FTDNA receives your kit, they scan the bar code and an email is sent out to
you as well as the admins saying your kit has been received.

Your vials are batched and wait to be sent to the lab. Batches are
processed on Wednesdays at 5 pm Central Time.

The DNA process:
The DNA is first extracted, then sequenced, then it goes through quality
control where 2 lab techs must read it forwards, then backwards and then
their results are compared to each other.  If they don't agree, then they
must do it again.

Once the results are complete, they are uploaded to your DNA page. An
automated email is sent out at 8pm Central Time, stating that your results
are ready (so if they were uploaded at 12 noon and you log in at 2 pm,
you'll still see your results.  You just beat the automated email, is all).

For those who have already tested some DNA and ordered more markers or a
different type of DNA test:
Your vials are pulled the next business day and batched. Then the process
is the same as above.

Hope this overview gives more insight as to what goes on with your DNA!
Cheri Mello
Family Tree DNA Admin
Azores DNA project

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