I was on it about 11 a.m. EST and 5 pm EST. No problems at all. So it must
be you. You can email the Help Desk and tell them. Include if you are PC or
Mac, which operating system (Windows 7, Mac OS#), and browser (IE/Edge,
Firefox, Chrome, etc).
helpd...@familytreedna.com

I will forward your own coupon to you.
Cheri

Cheri Mello
Listowner, Azores-Gen
Researching: São Miguel island: Vila Franca, Ponta Garca, Ribeira Quente,
Ribeira das Tainhas, Achada

On Thu, Dec 8, 2016 at 6:02 AM, Paul <pagome...@comcast.net> wrote:

> Just tried it again this morning around 8:00 AM (ET) and nothing. Yes it
> will eventually time out. All I want to do is check the code for this week.
>
> Paul G.
>
> On Thursday, December 8, 2016 at 2:04:41 AM UTC-5, Cheri Mello wrote:
>>
>> Wait, are you talking about the "Uh oh Houston, we have a problem" error?
>> The time out error? Yes, they are having time out errors due to the sale
>> traffic and all the results coming in.
>>
>> Cheri Mello
>> Listowner, Azores-Gen
>> Researching: São Miguel island: Vila Franca, Ponta Garca, Ribeira Quente,
>> Ribeira das Tainhas, Achada
>>
>> On Wed, Dec 7, 2016 at 10:57 PM, Cheri Mello <gfsc...@gmail.com> wrote:
>>
>>> Nope. I'm on it right now (11 pm PST)
>>>
>>> Cheri Mello
>>> Listowner, Azores-Gen
>>> Researching: São Miguel island: Vila Franca, Ponta Garca, Ribeira
>>> Quente, Ribeira das Tainhas, Achada
>>>
>>> On Wed, Dec 7, 2016 at 6:25 PM, Paul <pago...@comcast.net> wrote:
>>>
>>>> Is something going on with the FTDNA site? I have tried to log on at
>>>> two different places on different computers, nothing.
>>>>
>>>> Paul G.
>>>>
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>>>
>>>
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