I did not have any trouble getting my clusters to come in. I did mine with
Chrome and so did my son.
I did change a couple of the settings on my computer to have the html to
open with Chrome instead of Explorer.

I only had a total of 9 clusters. My 1st one had 49 people in it. Azores
for sure.
My son had a total of 16 clusters. The most he had in a cluster was 17
people.

Very interesting to see. Most people I do not recognize their names.
Marilyn

On Tue, Dec 17, 2019 at 4:08 PM Cheri Mello <gfsche...@gmail.com> wrote:

> Paul,
>
> It's not always in my inbox. Sometimes it's in my "Promotions" section or
> in Spam. It comes from "My Heritage Notification."
> Cheri Mello
> Listowner, Azores-Gen
> Researching: São Miguel island: Vila Franca, Ponta Garca, Ribeira Quente,
> Ribeira das Tainhas, Achada
>
>
> On Tue, Dec 17, 2019 at 2:39 PM Paul <pagome...@comcast.net> wrote:
>
>> You are getting more than I am. After clicking on generate I get the
>> message they will send an e-mail when the process has finished. Yet I have
>> not received one.
>>
>> Paul G.
>>
>> On Tuesday, December 17, 2019 at 2:22:01 PM UTC-5, Cheri Mello wrote:
>>>
>>> Hmm, I just realized that I was using Chrome when I generated the Auto
>>> Cluster report. Yet it comes as Firefox HTML.
>>> Cheri Mello
>>> Listowner, Azores-Gen
>>> Researching: São Miguel island: Vila Franca, Ponta Garca, Ribeira
>>> Quente, Ribeira das Tainhas, Achada
>>>
>>>
>>> On Tue, Dec 17, 2019 at 9:58 AM Cheri Mello <gfsc...@gmail.com> wrote:
>>>
>>>> When I have My Heritage generate an Auto Cluster, I get an attachment.
>>>> I download that to my computer. I prefer to rename it, so this one is for
>>>> an American cousin, Nancy. I double click the folder:
>>>> [image: image.png]
>>>>
>>>> Then I'm going to double click the folder again:
>>>> [image: image.png]
>>>>
>>>> There's an Excel file and an HTML document. I happen to be on Firefox.
>>>> I don't know if that is why the "Type" says Firefox or not. So I double
>>>> click the Firefox (2nd one) and it generates the clusters.
>>>>
>>>> I haven't tried this with Chrome. I have both Chrome and Firefox on my
>>>> computer and I have both open at once because some things are rather picky
>>>> on the Internet and they don't play nicely with one browser, so I try the
>>>> other.
>>>>
>>>> Cheri
>>>>
>>>>
>>>> Cheri Mello
>>>> Listowner, Azores-Gen
>>>> Researching: São Miguel island: Vila Franca, Ponta Garca, Ribeira
>>>> Quente, Ribeira das Tainhas, Achada
>>>>
>>>>
>>>> On Tue, Dec 17, 2019 at 8:09 AM Paul <pago...@comcast.net> wrote:
>>>>
>>>>> I’ve tried the auto cluster twice. I have yet to see the results.
>>>>> Maybe I’ll download my data again and give it another try.
>>>>>
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