Yes I work in the area that takes the phone calls and e-mails from the
audience and am always amazed by what the comments and enquiries are.

Last week of the 24,610 contacts from the audience 114 were about Ceefax
and 35 complaints about errors and inaccuracies...

There will always have to be a balance between making information
available and the cost (resource and otherwise) to provide it.

Ken

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Martin Belam
Sent: 18 May 2006 15:15
To: backstage@lists.bbc.co.uk
Subject: Re: [backstage] Last played songs?

 > I suspect at many points in the show, he's has on two different 
tracks, plus his own drum machine.


Well, that at least goes some way to explaining why I find it an 
intolerable racket ;-)

More seriously on this point, I think on this list there are a 
collection of people who are likely to be more tolerant of the 80/20 
rule than the general public. You would be astonished at the number of 
phone calls, yes *phone calls*, that the BBC gets to complain about 
typographical errors on news.bbc.co.uk or spelling mistakes on News 24 
captions or about pages failing to update on Ceefax. Dan is right to be 
wary.

m




James Mastros wrote:
> On Tue, May 16, 2006 at 05:04:53PM +0100, Richard P Edwards wrote:
>>    Hi,
>>    I would like to add to this.
>>    If you look on the Pete Tong Radio 1 web-site, for example, you
will see
>>    that a playlist is published as much as possible.
> Note, by the way, that the Pete Tong show (if it's the one I'm
thinking of;
> I've only caught the beginning of it once -- not my cup of tea)
contains
> just about every possible special case.  It contains music mixed from
the
> source well in advance, it contains a live show, it probably contains
single
> performances split into multiple 2 hour chuncks.  It's likely nearly
> impossible for even the majority of the transcript to be up live, and
I
> suspect at many points in the show, he's has on two different tracks,
plus
> his own drum machine.
> 
>>    Two points come to mind...
>>    1. If the shows are specialist then it is very important that the
audience
>>    has this information.
>>    2. In which ever case, for the sake of the music business and new
artists,
>>    there should never be a situation where this information is not
documented
>>    for MCPS/PRS etc......
> I assume what you mean is "so that the artists get paid".  There's a
limit
> to that, though.  Artists don't need to get paid for several weeks
(possibly
> several months).  They don't get paid for a few seconds of the song.
In
> fact, I'm surprised they get paid directly by the BBC at all -- in the
US,
> the recording industry gives away tracks, including the right to play
them
> on air -- to the radio.  They consider it great advertising.  OTOH,
around
> here there's a lot more TV advertising for music.  (Not on the BBC,
> obviously.)
> 
>>    Therefore 80% actually online now, is far better than the odd
piece
>>    missed, for everyone concerned. Anyway - what do those show
producers do
>>    whilst on air?
> Um, produce the show?  It takes a lot of effort to make this sort of
thing
> look effortless.  Who do you think listens to everybody calling the Jo
> Whiley show?  (Which reminds me of another fun special case -- every
morning
> on her show at approx 10:30, she has a segment during which the entire
point 
> is that the audience doesn't know what tracks are being played in
real-time, 
> the 7 song shuffle.)
> 
>     -=- James Mastros
> -
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