On Thu, 2010-06-03 at 19:34 +0100, John O'Donovan wrote: > Hi David, Sorry for delayed reply -- because the backstage mailing list is (mis)configured to make you omit me from the recipients of your response, I didn't see it until now.
> We do respond to queries as fast as possible. Would be useful to know > who you asked? For the charset issue, I used the 'contact us' facility on the BBC News web site. I did so again today, in fact, before I saw your email. For the iPlayer issue, I tried to do the same but ended up lost in the choices and using an 'Advertising served to UK user' form, which I figured should end up with someone who knew about GeoIP issues. I also sent an email to pcbroadb...@bbc.co.uk -- according to my email archives, they were able to fix a similar issue for me a couple of years ago. > Why the pound sign issue? We are updating our news CMS and in some rare > cases older content in ISO-8859-1 is being pulled into UTF-8 pages and > we are seeing these character issues. We are ironing them out and this > will go away soon. There's another one on http://news.bbc.co.uk/1/hi/business/10252263.stm right now (World Cup 'has �6.2bn insurance'). That's not "older content" -- it's new. Why would anyone be entering _new_ content in legacy 8-bit character sets? That stopped being sensible some time near the end of last century, didn't it? > On the IP address range, we have a process for checking and declaring > addresses are in the UK. If you send us the details we can check and > update GeoIP records. Do you need more details than I already provided? As I said, _most_ of the BBC content works, it's just the Akamai CDN which refuses to serve iPlayer content to me. When I watch the RTMP traffic (from the official flash player of course) I see the same kind of rejection that I'd get from non-UK addresses: 00000BC1 03 00 00 00 00 00 86 14 00 00 00 00 02 00 06 5f ........ ......._ 00000BD1 65 72 72 6f 72 00 3f f0 00 00 00 00 00 00 05 03 error.?. ........ 00000BE1 00 05 6c 65 76 65 6c 02 00 05 65 72 72 6f 72 00 ..level. ..error. 00000BF1 04 63 6f 64 65 02 00 1e 4e 65 74 43 6f 6e 6e 65 .code... NetConne 00000C01 63 74 69 6f 6e 2e 43 6f 6e 6e 65 63 74 2e 52 65 ction.Co nnect.Re 00000C11 6a 65 63 74 65 64 00 0b 64 65 73 63 72 69 70 74 jected.. descript 00000C21 69 6f 6e 02 00 29 5b 20 41 63 63 65 73 73 4d 61 ion..)[ AccessMa 00000C31 6e 61 67 65 72 2e 52 65 6a 65 63 74 20 5d 20 3a nager.Re ject ] : 00000C41 20 41 63 63 65 73 73 20 64 65 6e 69 c3 65 64 21 Access deni.ed! 00000C51 00 00 09 ... This happens when I use IP addresses in the range 90.155.92.192/26 but not when I use IP addresses in the range 81.187.2.160/28. Does Akamai have its own GeoIP database, which is not in sync with the database that's used elsewhere? -- dwmw2 - Sent via the backstage.bbc.co.uk discussion group. To unsubscribe, please visit http://backstage.bbc.co.uk/archives/2005/01/mailing_list.html. Unofficial list archive: http://www.mail-archive.com/backstage@lists.bbc.co.uk/
