I tried to start the backup manually as suggested but still could not notice
a glaring error.  (I have also tried to rerun backups to see if I get the
same error)

It goes through the "Got File" phase and counts up to the total number of
files.  

Then it goes through the sending csums phase and the sending hashes phase.

This seems to look strange almost like it failed the ping check or
something???  Below it says it got done/exit from child and done that it got
3494 files the exact amount... 

Finished deltaGet phase 0
Child is sending done
Got done from child
Finished deltaGet phase 1
Got stats: 2109251 1639372 930763695 0 ('errorCnt' => 0,'ExistFileSize' =>
930763695,'ExistFileCnt' => 3494,'TotalFileCnt' => 3494,'
ExistFileCompSize' => 501763531,'TotalFileSize' => 930763695)
attribWrite(dir=fTest) -> /backup/BackupPC/data/pc/aegis/new/fTest/attrib
attribWrite(dir=) -> /backup/BackupPC/data/pc/aegis/new//attrib
Got exit from child
Done: 3494 files, 930763695 bytes

(Omitted long ping check results(

CheckHostAlive: returning 14.820
Backup aborted ()
dump failed: 
link aegis

Again any help is appreciated.
Thanks
John


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Tomasz
Chmielewski
Sent: Friday, December 08, 2006 10:44 AM
Cc: backuppc-users@lists.sourceforge.net
Subject: Re: [BackupPC-users] How to Troubleshoot BackupPC

John Cianfarani wrote:
> Hello All,
> 
>  
> 
> I'm been testing BackupPC for awhile now (currently trying Beta3) and 
> I'm having some troubles with Rsyncd backups on windows machine.  I have 
> 2 BPC machines setup for testing one at home and one in a remote colo 
> location.  If I backup a WinXP machine at my home (just a test directory 
> with about 3500 files and directories approx 900meg) it works and 
> completes fine.  When I try the same backup from the colo location it 
> seems to always fail.  When I check the host status it's listed as a 
> partial backup but it has the correct number of files and the size looks 
> right.  I have turned XferLogLevel to 5 but I cannot find any reason in 
> the error file or the log file for the error.  The only thing I see is 
> 'Got exit from child' I'm not even sure if that is a bad thing.  Any 
> advice on what might the cause of this problem is most welcome.
> 
>  
> 
> Some Relevant Settings:
> 
> ---
> 
> PingMaxMsec = 500 (Colo peers with my provider so pingtimes are very low)
> 
> Compression = 3
> 
> ClientTimeout = 72000 (Always seems to complete well within this time)
> 
> BackupZeroFilesisFatal = 0

Did you try to start the backup manually?
You will see the errors should there be any...

backuppc$ /srv/backuppc/bin/BackupPC_dump -v -f destination_machine


-- 
Tomasz Chmielewski
http://wpkg.org

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