Joe Konecny wrote at about 13:58:08 -0400 on Friday, March 18, 2011:
> On 3/18/2011 1:50 PM, Jeffrey J. Kosowsky wrote:
> > Les Mikesell wrote at about 10:49:33 -0500 on Friday, March 18, 2011:
> > > On 3/18/2011 10:26 AM, Joe Konecny wrote:
> > > > On 3/18/2011 11:00 AM, Les Mikesell wrote:
> > > >> But no one is selling a product here.
> > > >
> > > > It is being sold in a metaphorical sense.
> > >
> > > So, do I get a metaphorical commission if I help metaphorically sell
> > > copies to people who won't bother to read the docs?
> >
> > I thought he was volunteering to write metaphorical documentation and
> > then provide metaphorical links when clueless users post questions
> > on BackupCentral that have already been answered hundreds of time on
> > the mailing list and in the docs.
>
> Come on Jeffery... I thought I was getting through... It is best to
> either...
I see you missed the implied humor -- you may retrospectively append a
'LOL' if that helps. I will add one here too. LOL.
>
> 1. Answer the OP's question.
> 2. Refer the OP to the docs.
> 3. Be quiet.
>
> Probably in that order too.
I think you are steps -2, -1, 0
Probably in that order too..
-2. Read the documentation and Wikki
-1. Search the archives to see if the question has been asked a hundred
times or so before (google is not that hard to use for most people)
0. Pose a specific question with all the details someone might need
to answer your question (in almost all cases more is better than
less).
If those steps are done, first, then I would agree with your steps 1,
2, 3.
An optional but important step 1/2 would be to be humble in how you
ask your questions and grateful to both the developers and those who
are trying to help you -- since none of them are getting paid for
their efforts.
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