Hi Edward, I'm not sure how much help this list can be as we are just a group of people who administrate our own installations of BackupPC. It's a very flexible solution that can handle massive amounts of backup and runs maintenance-free for years, so it's not a surprise if it got forgotten about until the disk filled up.
Most of the folks on this list installed the software ourselves. The "PC Backup Genie" is just a cutesy name attributed to the process that sent the email. Can you reach out to the individual responsible for the installation of the system? If it's not possible to contact the person in charge of the BackupPC build, the best clue to find the filled disk is to identify the originating server of any alerts such as the one below to lead you to the source. As the Senior IT Admin you're familiar with the spoofability of the "FROM" address on an email. There's no guarantee that it came from the "remote05" server, but check that first as a simple first step. If that server isn't running BackupPC then contact your email administrator to ask for a mail trace to determine which server sent it. ________________________________ From: Edward Cotter <ecot...@aliaswire.com> Sent: Thursday, March 24, 2022 2:19 AM To: backuppc-users@lists.sourceforge.net <backuppc-users@lists.sourceforge.net>; backuppc-users-requ...@lists.sourceforge.net <backuppc-users-requ...@lists.sourceforge.net> Cc: Mindas Berzonskis <mberzons...@aliaswire.com>; Charles Chang <cch...@aliaswire.com>; Scott Armit <sar...@aliaswire.com>; Chaminda Delpagodage <chami...@aliaswire.com> Subject: [BackupPC-users] HELP - FW: BackupPC administrative attention needed Hello backuppc support, New user to your mailing list and completely new to the product. As Senior IT Admin – tasked with resolving issues with our existing backup solution through your software. These alerts are coming out everyday for our company – looking for basic guidance and direction with suggested steps to resolve to avoid any data loss for our organization. Please advise at your earliest convenience. Working to discover the file system location /srv/backuppc to see what space is available and if it can be expanded. Thanks, From: backu...@remote05.aliaswire.com<mailto:backu...@remote05.aliaswire.com> <backu...@remote05.aliaswire.com<mailto:backu...@remote05.aliaswire.com>> Sent: Sunday, March 20, 2022 6:00 PM To: it-admin <it-ad...@aliaswire.com<mailto:it-ad...@aliaswire.com>> Subject: BackupPC administrative attention needed Yesterday 156 hosts were skipped because the file system containing /srv/backuppc/ was too full. The threshold in the configuration file is 95%, while yesterday the file system was up to 97% full. Please find more space on the file system, or reduce the number of full or incremental backups that we keep. Regards, PC Backup Genie Edward R. Cotter | Senior IT Administrator 152 Middlesex Turnpike | Burlington MA 01803 Office: 617-393-5388 Mobile: 781-572-9764 ecot...@aliaswire.com<mailto:ecot...@aliaswire.com> aliaswire.com<https://www.aliaswire.com/> [Red text on a black background Description automatically generated with medium confidence] [Logo Description automatically generated] [A picture containing text, clipart Description automatically generated] From: Chaminda Delpagodage <chami...@aliaswire.com> Sent: Monday, March 21, 2022 10:46 AM To: Edward Cotter <ecot...@aliaswire.com>; Mindas Berzonskis <mberzons...@aliaswire.com> Cc: Scott Goldthwaite <sgoldthwa...@aliaswire.com>; Charles Chang <cch...@aliaswire.com>; Timothy M. Spear <tmsp...@aliaswire.com> Subject: Re: BackupPC administrative attention needed Thanks Ed for following up on this! This space issue needs to be addressed asap as backuppc is our current backup solution until a new tool is rolled out. Thanks -- Chaminda Delpagodage | Senior Director of SRE Aliaswire From: Edward Cotter <ecot...@aliaswire.com<mailto:ecot...@aliaswire.com>> Date: Monday, March 21, 2022 at 10:06 AM To: Mindas Berzonskis <mberzons...@aliaswire.com<mailto:mberzons...@aliaswire.com>> Cc: Chaminda Delpagodage <chami...@aliaswire.com<mailto:chami...@aliaswire.com>>, Scott Goldthwaite <sgoldthwa...@aliaswire.com<mailto:sgoldthwa...@aliaswire.com>>, Charles Chang <cch...@aliaswire.com<mailto:cch...@aliaswire.com>>, Timothy M. Spear <tmsp...@aliaswire.com<mailto:tmsp...@aliaswire.com>> Subject: FW: BackupPC administrative attention needed Mindas, When we move to our new backup solution. Will it take care of this issue we have with awcamdsk through backup genie? Thanks, Edward R. Cotter | Senior IT Administrator 152 Middlesex Turnpike | Burlington MA 01803 Office: 617-393-5388 Mobile: 781-572-9764 ecot...@aliaswire.com<mailto:ecot...@aliaswire.com> aliaswire.com -----Original Message----- From: backu...@remote05.aliaswire.com<mailto:backu...@remote05.aliaswire.com> <backu...@remote05.aliaswire.com<mailto:backu...@remote05.aliaswire.com>> Sent: Sunday, March 20, 2022 6:00 PM To: it-admin <it-ad...@aliaswire.com<mailto:it-ad...@aliaswire.com>> Subject: BackupPC administrative attention needed Yesterday 156 hosts were skipped because the file system containing /srv/backuppc/ was too full. The threshold in the configuration file is 95%, while yesterday the file system was up to 97% full. Please find more space on the file system, or reduce the number of full or incremental backups that we keep. Regards, PC Backup Genie
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