Hello


Out of the blue on the 24th September, my log showed:



2025-09-24 01:00:20  admin1 : BackupPC_refCountUpdate: missing pool file
817a2e4df8f74f2a73ba4ea8ef2a0241 count 7

2025-09-24 01:00:43  admin : BackupPC_refCountUpdate: missing pool file
0ea033c2c09692ae539cac4a106803e9 count 18

2025-09-24 01:00:45  admin1 : BackupPC_refCountUpdate: missing pool file
915ee38d27ca01472a979a084031689e count 19

2025-09-24 01:00:47  admin1 : BackupPC_refCountUpdate: missing pool file
9393a0f2fac7834aa850f572135694c9 count 18

2025-09-24 01:00:52  admin1 : BackupPC_refCountUpdate: missing pool file
97e40662de06f70ace0e9497d5ebfc7f count 2

2025-09-24 01:00:56  admin : BackupPC_refCountUpdate: missing pool file
1aa4e46a56b5bae7ac6cab0f47662b3d count 17

2025-09-24 01:01:03  admin1 : BackupPC_refCountUpdate: missing pool file
a06340ddb577fd02a04bda2998a8d246 count 1

2025-09-24 01:01:10  admin1 : BackupPC_refCountUpdate: missing pool file
a6e7085e4fbe48bf605c226cba3a8a0b count 19

2025-09-24 01:01:32  admin1 : BackupPC_refCountUpdate: missing pool file
b95dcca650ac8918e8ca3c126698ae58 count 2

2025-09-24 01:01:33  admin : BackupPC_refCountUpdate: missing pool file
3bff93ec664e6bfa38febd3aca108159 count 20

2025-09-24 01:01:51  admin : BackupPC_refCountUpdate: missing pool file
49f985a7ed2889c7b9352627cba69b4e count 19

2025-09-24 01:01:54  admin : BackupPC_refCountUpdate: missing pool file
4bd09fabd304d2a20ed52f9609f5a397 count 55

2025-09-24 01:01:54  admin1 : BackupPC_refCountUpdate: missing pool file
cdfaf4d9e80d464f4b9098d9ebaa5a24 count 17

2025-09-24 01:02:02  admin : BackupPC_refCountUpdate: missing pool file
53c090a28927806d81ca8e63d3bf4a7a count 19

2025-09-24 01:02:21  admin : BackupPC_refCountUpdate: missing pool file
64377d23b54c896bdee4b83df9006ac4 count 17

2025-09-24 01:02:25  admin : BackupPC_refCountUpdate: missing pool file
6919c47f84b7d5a40c453435076d11a9 count 2

2025-09-24 01:02:30  admin1 : BackupPC_refCountUpdate: missing pool file
ee88a6fce8449682d6b4465f89b447ec count 19

2025-09-24 01:03:26  admin1 : BackupPC_refCountUpdate total errors: 9



Logs prior to this show no missing pool files and logs after this show a
decreasing number of missing files. Only one has remained:



2025-10-07 01:00:48  admin1 : BackupPC_refCountUpdate: missing pool file
a06340ddb577fd02a04bda2998a8d246 count 1



Curious which backup this pertains to, I found and run the script mentioned
here (https://sourceforge.net/p/backuppc/mailman/message/58712645/) but the
output only shows:



Search for missing pool files started. Logs will be written to
/home/backuppc/find_missing_pool_files_20251007-09:10.log

a0 - 1 = 9f

/var/lib/BackupPC/pc/*/*/refCnt/poolCnt.1.9f

a0 - 1 = 9f

/var/lib/BackupPC/pc/*/*/refCnt/poolCnt.1.9f



No log file is created and I cannot find a file named poolCnt.1.9f:



$ ls /var/lib/BackupPC/pc/*/*/refCnt/poolCnt

$ ls: cannot access '/var/lib/BackupPC/pc/*/*/refCnt/poolCnt': No such file
or directory



I also can’t see what caused this to happen in the first place. The logs
don’t show any other errors.



Can anyone give any insight in to what is going on here and how I might be
able to find out which file is missing?



Kind regards,

*Jamie*
ib3 Limited

------------------------------


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*Jamie Burchell*
Senior Web Developer


01732 449974
[email protected]


*ib3 Limited*
2 Lyons Wharf, Lyons Crescent,
Tonbridge, Kent TN9 1EX

Main 01732 449970
www.ib3.uk

<https://www.facebook.com/ib3co/>
<https://www.linkedin.com/company/263186/>   <http://twitter.com/ib3uk>
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