Tirsdag 17 april 2007 02:03 skrev Wolfgang Denk: > In message <[EMAIL PROTECTED]> you wrote: > > Just my two cents... While a better wiki-faq is almost always a good > > thing, I think that in terms of reducing e-mail traffic and helping > > with the "dumb questions", a forum system might be another alternative. > > A "forum system" is almost always much worse than a mailing list. > Please don't. > > > A forum would keep inboxes from becoming cluttered, and represents a > > relatively low barrier to entry for many users. Personally, I find it > > ...but it represents a high barrier for the gurus who are used to use > their standard mail readers which usually are not web browsers. Now The Guru has signed off the mailing list...... > > > verified belief is that newbies presented with a choice of forum > > versus e-mail list will choose the forum. > > You are probably right. That's because they don't know it better. > Most experts decide the other way. Why? When I learned the little Bacula that I know I tried, but found it impossible to do any meaningful searches in the list archives. It did not help that they are occasionally offline.
I read the book (manual), but the end result is that the few things that I did not find in the book or misunderstood, had to be helped out by Kern on the maillinglist. This experience is in contrast to other opensource worlds, where most often a search in a forum reveals the answer that has usually already been given once. There is a huge difference between good and bad forum software - in the good ones it is very easy to survey the topics, see which issues are unsolved or even unanswered - add sticky notes, and thus you can keep in touch in a short time compared to being signed up to a maillinglist. > > Best regards, > > Wolfgang Denk -- Regards Steen ------------------------------------------------------------------------- This SF.net email is sponsored by DB2 Express Download DB2 Express C - the FREE version of DB2 express and take control of your XML. No limits. Just data. Click to get it now. http://sourceforge.net/powerbar/db2/ _______________________________________________ Bacula-users mailing list Bacula-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/bacula-users
