Hi Kevin,

Just trying to understand... The error bellow:

Restore-public-Disk.2013-09-20_12.43.48_32 is waiting
for Client to connect to Storage daemon
...
20-Sep 12:19 public-fd JobId 19084: Fatal error: Authorization key rejected
by Storage daemon.
Please seehttp://www.bacula.org/rel-manual/faq.html#AuthorizationErrors  for
help.
20-Sep 12:19 public-fd JobId 19084: Fatal error: Failed to authenticate
Storage daemon.

It means that your client "public-fd" have problems to connect to storage
daemon. In the case, for the restore job, bacula is asking for:

Storage {
   Name = File_20
   Address = 192.168.120.35
...
}

So, probably, public-fd has network problems in communicating with
192.168.120.35...

Are you using the correct JobId for the restore? When you say that it
should ask for File_5 storage, maybe you are misunderstanding the JobId
information for the restore you want.

Best regards,
Ana





On Fri, Sep 20, 2013 at 2:09 PM, Kevin B. Zimmerman <
kevin.zimmer...@kitware.com> wrote:

> Greetings -
>
> I'm running Bacula 5.2.5 on an Ubuntu 12.04.3 server, with about 61TB of
> disk storage and an attached Dell PVTL2000 tape library. Backups are
> working great, but restores are presenting a problem.
>
> Here's my dilemma:
>
> When attempting to restore a file, I get this status for about 10 minutes:
>
>   JobId Level   Name                       Status
> ======================================================================
>   19085         Restore-public-Disk.2013-09-20_12.43.48_32 is waiting
> for Client to connect to Storage daemon
>
> and then this error:
>
> 20-Sep 12:09 khq-backups2-dir JobId 19084: Start Restore Job
> Restore-public-Disk.2013-09-20_12.09.20_02
> 20-Sep 12:09 khq-backups2-dir JobId 19084: Using Device "DiskStorage"
> 20-Sep 12:19 public-fd JobId 19084: Fatal error: Authorization key
> rejected by Storage daemon.
> Please seehttp://www.bacula.org/rel-manual/faq.html#AuthorizationErrors for 
> help.
> 20-Sep 12:19 public-fd JobId 19084: Fatal error: Failed to authenticate
> Storage daemon.
> 20-Sep 12:19 khq-backups2-dir JobId 19084: Fatal error: Socket error on
> Storage command: ERR=No data available
> 20-Sep 12:19 khq-backups2-dir JobId 19084: Error: Bacula khq-backups2-dir
> 5.2.5 (26Jan12):
>    Build OS:               x86_64-pc-linux-gnu ubuntu 12.04
>    JobId:                  19084
>    Job:                    Restore-public-Disk.2013-09-20_12.09.20_02
>    Restore Client:         public-fd
>    Start time:             20-Sep-2013 12:09:22
>    End time:               20-Sep-2013 12:19:33
>    Files Expected:         1
>    Files Restored:         0
>    Bytes Restored:         0
>    Rate:                   0.0 KB/s
>    FD Errors:              1
>    FD termination status:
>    SD termination status:  Waiting on FD
>    Termination:            *** Restore Error ***
>
> 20-Sep 12:19 khq-backups2-dir JobId 19084: Error: Bacula khq-backups2-dir
> 5.2.5 (26Jan12):
>    Build OS:               x86_64-pc-linux-gnu ubuntu 12.04
>    JobId:                  19084
>    Job:                    Restore-public-Disk.2013-09-20_12.09.20_02
>    Restore Client:         public-fd
>    Start time:             20-Sep-2013 12:09:22
>    End time:               20-Sep-2013 12:19:33
>    Files Expected:         1
>    Files Restored:         0
>    Bytes Restored:         0
>    Rate:                   0.0 KB/s
>    FD Errors:              2
>    FD termination status:
>    SD termination status:  Waiting on FD
>    Termination:            *** Restore Error ***
>
> So I went to check out
> http://www.bacula.org/rel-manual/faq.html#AuthorizationErrors as
> suggested by the error, but it doesn't exist.  I looked at
>
> http://www.bacula.org/5.2.x-manuals/en/problems/problems/Bacula_Frequently_Asked_Que.html#SECTION00260000000000000000
> presuming it to be the same, but it didn't help.
>
> I'm not sure why it fails on auth.  It uses the same password to run
> backups, and those work fine.
> I tested connectivity between the two systems, and both are able to talk
> to each other (port 9102 on client, ports 9102 & 9103 on each of the
> server's many IPs).
> Max Concurrent Jobs are set to 7 in all configs, and no other jobs are
> running.
>
> One thing I noticed was that after selecting the file(s) to restore, I
> get this:
>
> The job will require the following
>     Volume(s)                 Storage(s)                SD Device(s)
> ===========================================================================
>
>      DiskPool0197              File_20                   DiskStorage
>
> This particular client uses File_5, which may be part of the problem,
> though I don't understand why.  That volume (DiskPool0197) has backups
> from many different clients, from many different VLANs.
>
> Some relevant info:
>
> In trying to reduce network overhead, the backup server has been added
> to each of the VLANs where the Bacula clients reside, resulting in
> numerous file and tape storage definitions.  Here's a subset of the file
> definitions:
>
> Storage {
>    Name = File_5
>    Address = 192.168.115.35
>    SDPort = 9103
>    Password = "<redacted>"
>    Device = DiskStorage
>    Media Type = File
>    Maximum Concurrent Jobs = 7
> }
>
> Storage {
>    Name = File_20
>    Address = 192.168.120.35      # N.B. Use a fully qualified name here
>    SDPort = 9103
>    Password = "<redacted>"
>    Device = DiskStorage
>    Media Type = File
>    Maximum Concurrent Jobs = 7
> }
>
> The problem has not been limited to a specific VLAN.
> I've tried changing all of the Storage definitions to use the same IP
> wondering if Bacula was confused about which IP to send traffic out, to
> no avail.
> I've tried turning on debugging, but got no output.
>
> No idea what I'm missing here. What other info did I fail to provide?
> Any thoughts on what's going on?
>
> Thanks,
>
> --
> Kevin B. Zimmerman
> Kitware, Inc.
> 28 Corporate Drive
> Clifton Park, NY 12065
> kevin.zimmer...@kitware.com
> http://www.kitware.com
>
>
>
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