I also wanted to include the Job info I have for an example failure

2016-04-15 04:10:48mt-back4.director JobId 711684: Start Backup JobId
711684, Job=egv-fdcpss-vm04_Daily_Disk.2016-04-15_04.00.00_26

2016-04-15 04:10:48mt-back4.director JobId 711684: Using Device
"Mentora_Incr_Device-5" to write.

2016-04-15 04:10:49egv-fdcpss-vm04.fdcclient JobId 711684: shell command:
run ClientRunBeforeJob "start /w wbadmin delete systemstatebackup
-backuptarget:C: -keepversions:0 -quiet"

2016-04-15 04:10:51egv-fdcpss-vm04.fdcclient JobId 711684: shell command:
run ClientRunBeforeJob "start /w wbadmin start systemstatebackup
-backuptarget:C: -quiet"

2016-04-15 04:28:33mt-back4.director JobId 711684: There are no more Jobs
associated with Volume "Mentora_Incr_Disk-13390". Marking it purged.

2016-04-15 04:28:33mt-back4.director JobId 711684: All records pruned from
Volume "Mentora_Incr_Disk-13390"; marking it "Purged"

2016-04-15 04:28:33mt-back4.director JobId 711684: Recycled volume
"Mentora_Incr_Disk-13390"

2016-04-15 04:28:33mt-back4.storage JobId 711684: Recycled volume
"Mentora_Incr_Disk-13390" on device "Mentora_Incr_Device-5"
(/mnt/backup1/mentora/bacula/incremental), all previous data lost.

2016-04-15 04:28:34mt-back4.director JobId 711684: Max Volume jobs=1
exceeded. Marking Volume "Mentora_Incr_Disk-13390" as Used.

2016-04-15 04:28:34egv-fdcpss-vm04.fdcclient JobId 711684: Generate VSS
snapshots. Driver="Win64 VSS", Drive(s)="C"

2016-04-15 04:36:39egv-fdcpss-vm04.fdcclient JobId 711684: VSS Writer
(BackupComplete): "Task Scheduler Writer", State: 0x1 (VSS_WS_STABLE)

2016-04-15 04:36:39egv-fdcpss-vm04.fdcclient JobId 711684: VSS Writer
(BackupComplete): "VSS Metadata Store Writer", State: 0x1 (VSS_WS_STABLE)

2016-04-15 04:36:39egv-fdcpss-vm04.fdcclient JobId 711684: VSS Writer
(BackupComplete): "Performance Counters Writer", State: 0x1 (VSS_WS_STABLE)

2016-04-15 04:36:39egv-fdcpss-vm04.fdcclient JobId 711684: VSS Writer
(BackupComplete): "System Writer", State: 0x1 (VSS_WS_STABLE)

2016-04-15 04:36:39egv-fdcpss-vm04.fdcclient JobId 711684: VSS Writer
(BackupComplete): "ASR Writer", State: 0x1 (VSS_WS_STABLE)

2016-04-15 04:36:39egv-fdcpss-vm04.fdcclient JobId 711684: VSS Writer
(BackupComplete): "IIS Config Writer", State: 0x1 (VSS_WS_STABLE)

2016-04-15 04:36:39egv-fdcpss-vm04.fdcclient JobId 711684: VSS Writer
(BackupComplete): "Registry Writer", State: 0x1 (VSS_WS_STABLE)

2016-04-15 04:36:39egv-fdcpss-vm04.fdcclient JobId 711684: VSS Writer
(BackupComplete): "Shadow Copy Optimization Writer", State: 0x1
(VSS_WS_STABLE)

2016-04-15 04:36:39egv-fdcpss-vm04.fdcclient JobId 711684: VSS Writer
(BackupComplete): "COM+ REGDB Writer", State: 0x1 (VSS_WS_STABLE)

2016-04-15 04:36:39egv-fdcpss-vm04.fdcclient JobId 711684: VSS Writer
(BackupComplete): "BITS Writer", State: 0x1 (VSS_WS_STABLE)

2016-04-15 04:36:39egv-fdcpss-vm04.fdcclient JobId 711684: VSS Writer
(BackupComplete): "WMI Writer", State: 0x1 (VSS_WS_STABLE)

2016-04-15 04:36:44egv-fdcpss-vm04.fdcclient JobId 711684: Error:
lib/bsock.c:382 Socket is terminated=1 on call to client:10.0.1.65:9102

2016-04-15 04:36:45mt-back4.storage JobId 711684: Elapsed time=00:08:11,
Transfer rate=35.40 M Bytes/second

2016-04-15 04:36:44egv-fdcpss-vm04.fdcclient JobId 711684: shell command:
run ClientAfterJob "start /w wbadmin delete systemstatebackup
-backuptarget:C: -keepversions:0 -quiet"

2016-04-15 04:36:47mt-back4.director JobId 711684: Fatal error: Network
error with FD during Backup: ERR=Connection reset by peer

2016-04-15 04:36:47mt-back4.director JobId 711684: Error: Bacula
mt-back4.director 5.2.13 (19Jan13):

  JobId:                  711684

On Fri, Apr 15, 2016 at 9:12 AM, Mingus Dew <shon.steph...@gmail.com> wrote:

> Dear All,
>      I'm assuming that setting "Heartbeat Interval = 300" is the same as 5
> minutes. I want to be clear on it's usage though.. it would be for when a
> Firewall or Router is not honoring KeepAlive?
>
>      I'm having issues with backup failures on a mix of Windows clients.
> These all seem to have bsock.c timeout issues. Sometimes the jobs complete,
> mostly the FD completes writing files to SD, but loses connection to the
> Director and doesn't write the job to the database. It's become a hot
> button issue for me that I can't seem to resolve.
>
>      I've added the Heartbeat Interval to the Director and FD configs.
> I've verified that the security team is not seeing any dropped connections
> in their FW logs, and the timeout is 4h on connections. I've curated the
> FileSet to minimize the data transferred. The systems are all VMs and some
> version of Windows (Windows 2k8, 2k12). Other than that I haven't been able
> to find anything common.
>
>      I'd appreciate any ideas. The server is Bacula 7.0.5 and clients are
> all 5.x
>
> Yours,
> Shon
>
>
>
>
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