Hi,
I write because I have some troubles with the record command in ccscript.
I need to record conversation that customers have with our technical
support.
I use dialogic cards ( D120JCT and D41E to do outgoing calls to the
technical support and incoming calls are taken on a D300 PCI ).
The join works like a charm but with the command wait timeout=10s
record="/path/to/myfile" I only record the technical support answer but
can't record the customer voice.
I tried with join record="afile" but nothing happens.
Searched the manual but don't found anything relevant.
Has someone an idea please on how to do it or is it impossible ?
The point is that it was working flawless with the same hardware with an
other IVR soft ( GAP for those who heard about it ), but GAP is not as
good as bayonne for my production needs.
Thanks in advance for help !
Cheers
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