Sorry could not resist:

1) You are crapping all over the software without asking specific questions 
about specific problems, hard to see that as anything but negative. If you have 
specific issues the people on this list are usually very willing to help. Many 
go above and beyond.

2) New releases are always difficult and I am sure the BB crew are snowed under 
with questions/bug reports/etc... Rich has said as much.

3) If you have deadlines what were you thinking doing a major upgrade in 
mid-stream? I always wait for downtime before upgrading anything in my critical 
path.

4) Every major upgrade of BBEdit has brought changes, some painful, most great. 
I know that because I have been using BBEdit since OS 7.

Again no affiliation with BB, except that we are both located on the same side 
of Boston (currently getting roasted!)

Cheers

François

On Jul 22, 2011, at 10:40 AM, NotInUse wrote:

> I'm not being overly negative. I indicated that my issues may be
> entirely user error. And it may full well be. And I'll be the idiot
> and kick myself accordingly.
> 
> It's not unreasonable to be unhappy that money was paid for a product
> and the product does not perform the basic expected functions. I have
> deadlines. I've sent an email to support before posting here..... no
> clue when or if that will be answered.
> 
> I've been a BBEdit user since OS9. After over a decade of use to
> launch a version and suddenly not have features is unsettling. Sorry
> if I didn't bring flowers and candy to my post. I want what I paid for
> to function. If it were not for older versions, I'd be much less
> happy. Thankfully I can simply use v9.6 which does function.
> 
> Tell you what... you send me $40 and I'll send you an app.. that app
> won't do much of anything, but at least you'll get something sitting
> on your hard drive for you hard earned money.
> 
> 
> 
> On Jul 22, 7:32 am, Robert Huttinger <roberthuttin...@gmail.com>
> wrote:
>> Why are people so damn negative.
>> 
>> There is no need for 'I guess thats why they slashed the price' , and on and
>> on. If you need help with something, ask a question. Hell, even lodge a
>> reasonable complaint. But enough with the whiners and passive aggressive bs.
>> These people are working hard and do not need people (likely unqualified for
>> the task) standing over their shoulders telling them hat they did wrong.
>> 
>> be clear, succinct, and pleasant. There are people that WANT to help you,
>> and will listen to your contribution.
>> 
>> This is NOT directed at anyone specific:
>> If you cannot be helpful or constructive (and you can lodge a complaint AND
>> be constructive!), then zip it!
>> 
>> I do not work for and am not affiliated with Barebones in any fashion and do
>> not speak for their company, employees or affiliates.
>> 
>> Send flames to: me
>> 
>> (cut them some slack)
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> On Fri, Jul 22, 2011 at 10:20 AM, NotInUse <pst.sc...@gmail.com> wrote:
>>> The answer, at least in respect to HTML, is A WHOLE LOT.
>> 
>>> Mac OS 10.6.8 and Mac OS10.7 - tested both with BBEdit10.
>> 
>>> First edit using BBEdit 10, happens to be a basic HTML file.
>> 
>>> I can't seem to get any modal windows whatsoever. I can't drag and
>>> drop images. The new popup tag editor is... well... 300% more work
>>> than the previous modal windows of v9.6. Inserting images doesn't auto
>>> insert dimensions or retain previous settings such as border or
>>> alignment. Yes, I've used the Command and/or Option keys with
>>> absolutely no results.
>> 
>>> All the things I absolutely loved about editing HTML with BBEdit seem
>>> to have vanished. Must I now type every single value needed
>>> everywhere?
>> 
>>> I'm hopeful that this is merely user error and I'm missing something
>>> because right now... it's pretty apparent why the price was cut by
>>> 2/3rds for this version --- it's 1/3 as good as any previous version.
>> 
>>> Please, please, PLEASE, enlighten me.
>> 
>>> I have already searched the FAQ, the manual, and this group with
>>> pretty much no results.
>> 
>>> Thanks!
>> 
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> 
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