That's the reason why I didn't apply for the RMA process myself Gerald, as per your advice, I contacted the vendor. They must be buying it from some distributor and they will contact them. I wish they must be buying it from an authorized distributor.
On Thursday, 23 January 2014 00:30:36 UTC+5:30, Gerald wrote: > > Well, they are not an authorized distributor unfortunately. > > Gerald > > > On Wed, Jan 22, 2014 at 10:33 AM, <jayakar...@gmail.com <javascript:>>wrote: > >> The vendor of the product http://www.crazypi.com/ in India will take >> care of that for me. They also have a good support team like yours. Thanks >> for the support. >> >> >> On Wednesday, 22 January 2014 22:00:01 UTC+5:30, Gerald wrote: >> >>> You must to go through the RMA processes before you can get it replaced. >>> >>> Gerald >>> >>> >>> >>> On Wed, Jan 22, 2014 at 10:25 AM, <jayakar...@gmail.com> wrote: >>> >>>> I am using an adapter which gives me an output of 5V, 1A. >>>> >>>> Below are some pictures of my BBB. >>>> >>>> >>>> <https://lh4.googleusercontent.com/-4DQ3mCzQca4/Ut_uhT2LdKI/AAAAAAAABmY/pdm5ZWLGh7A/s1600/top.jpg> >>>> >>>> >>>> <https://lh3.googleusercontent.com/-0290kW0czLY/Ut_vJCSfAqI/AAAAAAAABmg/v-EYOUYqbPc/s1600/serialno.jpg> >>>> >>>> >>>> <https://lh5.googleusercontent.com/-MHr_BcSpXsA/Ut_vrSHU5zI/AAAAAAAABmo/Vg7VQ_oai9Q/s1600/bottom.jpg> >>>> >>>> >>>> It has a beaglebone logo, so I think it is a original board and the >>>> vendor mentions it that it is original. >>>> >>>> The vendor is ready to check it and replace it if it has some hardware >>>> issues. Thanks for your support guys. >>>> >>>> Like I said, I had issue on the first day itself, but I re-flashed it, >>>> it worked for a week, after using ubuntu and expanding the file system in >>>> that, the issue began. >>>> >>>> >>>> >>>> >>>> >>>> On Wednesday, 22 January 2014 20:23:47 UTC+5:30, Jason Kridner wrote: >>>>> >>>>> On Tue, Jan 21, 2014 at 10:18 PM, <jayakar...@gmail.com> wrote: >>>>> >>>>>> Can you tell me how to find out weather it is a clone or original. I >>>>>> don't think it is a clone. >>>>>> >>>>> >>>>> If it has the BeagleBoard.org logo, it better not be a clone! I think >>>>> Robert's question was more along the lines of if you were making your own >>>>> hardware. With the issue description, it really looks like a hardware >>>>> issue. >>>>> >>>>> >>>>>> Because I flashed it once with the eMMC flasher image available at >>>>>> beagleboard website. It was working at that time. I followed the >>>>>> instructions to boot it from sd card with ubuntu and I tried to expand >>>>>> the >>>>>> file system, everything worked. And after that I removed sd card and >>>>>> tried >>>>>> to boot from eMMC I am stuck. I already posted my question in forum but >>>>>> didn't get any answer so I posted it in the way that you will look into >>>>>> it >>>>>> Robert to give a solution, the link of my previous post: >>>>>> http://beagleboard.org/Community/Forums?place=topic%2F >>>>>> beagleboard%2FQFp3aMdKIwQ%2Fdiscussion . >>>>>> >>>>> >>>>> I feel something else must have been done to the board. >>>>> >>>>> >>>>>> >>>>>> Finally yesterday I sent a mail to Jason and he has replied. I will >>>>>> like this post to my previous post so that Jason will also look into >>>>>> this >>>>>> in detail. And you two tech guys can help me on fixing this. >>>>>> >>>>> >>>>> Escalating to me when you don't get an answer with a link to the >>>>> public post is good. I can't tell you how many times I tell people to >>>>> post >>>>> here FIRST! Anyway, given that you cannot read the EEPROM even from >>>>> u-boot >>>>> SPL, I think something must be up with the bus. I think it would give a >>>>> different error if you had simply over written the EEPROM. >>>>> >>>>> What are you using as a power supply? What do you have connected to >>>>> the board? >>>>> >>>>> >>>>>> >>>>>> On Wednesday, 22 January 2014 01:20:06 UTC+5:30, RobertCNelson wrote: >>>>>> >>>>>>> On Tue, Jan 21, 2014 at 1:07 PM, <jayakar...@gmail.com> wrote: >>>>>>> > >>>>>>> > I am trying to flash my Beaglebone Black with Debain flasher image >>>>>>> available >>>>>>> > at >>>>>>> > https://rcn-ee.net/deb/flasher/wheezy/BBB-eMMC-flasher-debia >>>>>>> n-7.3-2013-12-17-2gb.img.xz >>>>>>> > >>>>>>> > But I am not able to do it. >>>>>>> > >>>>>>> > I am holding the boot button and then turning on the power supply >>>>>>> for the >>>>>>> > board. The LEDs doesn't turn on even after a long time as I am >>>>>>> holding the >>>>>>> > boot button. I tried to look into what is happening with the help >>>>>>> of Serial >>>>>>> > to USB converter and go the message displayed bellow: >>>>>>> > >>>>>>> > >>>>>>> > U-Boot SPL 2013.10-00015-gab7a95a (Nov 08 2013 - 16:01:27) >>>>>>> > i2c_probe: pads on bus 0 probably not configured (status=0x10) >>>>>>> > Could not probe the EEPROM; something fundamentally wrong on the >>>>>>> I2C bus. >>>>>>> > Could not get board ID. >>>>>>> > i2c_probe: pads on bus 0 probably not configured (status=0x10) >>>>>>> > Could not probe the EEPROM; something fundamentally wrong on the >>>>>>> I2C bus. >>>>>>> > Could not get board ID. >>>>>>> >>>>>>> Oh, that's fun.. Your board's eeprom no longer has its id.. >>>>>>> >>>>>>> is this a "real" bbb or a clone? >>>>>>> >>>>>>> The reason the ancient rootfs works, it assumes a bbb, boots, then >>>>>>> programs the eeprom and initial eMMC file system. Then ships to >>>>>>> customers.. >>>>>>> >>>>>>> Regards, >>>>>>> >>>>>>> -- >>>>>>> Robert Nelson >>>>>>> http://www.rcn-ee.com/ >>>>>>> >>>>>> -- >>>>>> For more options, visit http://beagleboard.org/discuss >>>>>> --- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "BeagleBoard" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>> send an email to beagleboard...@googlegroups.com. >>>>>> >>>>>> For more options, visit https://groups.google.com/groups/opt_out. >>>>>> >>>>> >>>>> -- >>>> For more options, visit http://beagleboard.org/discuss >>>> --- >>>> You received this message because you are subscribed to the Google >>>> Groups "BeagleBoard" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an email to beagleboard...@googlegroups.com. >>>> For more options, visit https://groups.google.com/groups/opt_out. >>>> >>> >>> -- >> For more options, visit http://beagleboard.org/discuss >> --- >> You received this message because you are subscribed to the Google Groups >> "BeagleBoard" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to beagleboard...@googlegroups.com <javascript:>. >> For more options, visit https://groups.google.com/groups/opt_out. >> > > -- For more options, visit http://beagleboard.org/discuss --- You received this message because you are subscribed to the Google Groups "BeagleBoard" group. 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