And people wonder why I do not recommend using these boards in products.
More capacity is ramping now and so far it is looking good.

Gerald



On Wed, May 28, 2014 at 11:03 AM, David Farning <dfarn...@gmail.com> wrote:

> Please correct me if I am wrong.
>
> At this point everyone involved in the development and manufacturing
> of the BeagleBone Black is doing so at break-even or a financial loss.
> This is an intentional strategy to build a critical mass of students,
> hackers, and hobbyist to create an ecosystem around the development
> system.
>
> This is a good long term strategy and a socially responsible position.
> Ideally, a healthy ecosystem will continue to grow around the TI based
> chip and the Circuit Co based board.
>
> The challenge comes, as we saw with power up and power down, when
> others expect a social responsibility project to meet their needs as a
> commercial product.
>
> Again, as I understand it, Circuit Co is at their maximum
> manufacturing capacity for the BBB. Everywhere I look, the BBB is sold
> out with-in hours of a distributor receiving a batch. Many of the
> distributors have agree to sell one per customer until the supply
> situation is resolved.
>
> Their goal, at this point, is to get as many units as possible into
> hands of students,  hackers, and hobbyists to build the ecosystem of
> hardware and software developers who have a history of adding value
> back into an "open" project.
>
> This is new ground for many people and it will take a while for
> everyone to understand how the pieces fit together. The good news is
> that everything on the BBB is open so anyone is welcome to manufacture
> of modify it to meet their needs.
>
> Dave
>
> On Wed, May 28, 2014 at 12:56 AM,  <agkr...@gmail.com> wrote:
> > Gerald,
> > it seems getting no answer from CCo is a common experience. We have
> tried on phone, cellphone, fax, email and not received any reply since 8
> weeks.As we had bought a four digit number of units in the past and about
> to repeat the same, we had expected a better service.
> > Also no communication on outstanding units not delivered and RMAs
> > From our own production we know that customer service tends to suffer
> when things run hot, but we still believe we deserve better.
> > Appreciate your hint to CCo or any advise what we may do better.
> > Andy
> >
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