>
> *Not sure what the original issue was.  Obviously, not a USB driver
> issue.  Thanks again for your help!*


One thing Windows does terribly is how it handles driver enumeration. For
example, if you use multiple USB<->Serial interfaces. Windows creates a
separate device instance for each ID.  Regardless how many you actually
have in use at one time, and regardless if it is the same exact device with
a different ID or not . . .

Most people using windows will probably notice this first, when creating
multiple ethernet interfaces. Whether virtual or not, they never seem to go
away . . .and after a while Windows just looses it's brain. What little it
had to begin with.

On Tue, May 19, 2015 at 8:55 AM, TomTibbetts via BeagleBoard <
beagleboard@googlegroups.com> wrote:

> Thanks William!
> BTW, I was able to use my backup drive.  Not sure what the original issue
> was.  Obviously, not a USB driver issue.  Thanks again for your help!
>
> On Tuesday, May 19, 2015 at 10:29:28 AM UTC-5, William Hermans wrote:
>>
>> It's been a while since I've done this myself. But I believe the driver
>> is not listed under the "USB" subsection. Try looking at the other
>> subsections and see if you can spot it.
>>
>> On Mon, May 18, 2015 at 8:42 PM, TomTibbetts via BeagleBoard <
>> beagl...@googlegroups.com> wrote:
>>
>>>
>>> <https://lh3.googleusercontent.com/-CSSJRHzGyC8/VVqxE3aEVgI/AAAAAAAAACU/EWeVd_r1d6U/s1600/USB%2BDrivers.JPG>
>>> Thank you for your response.
>>> I looked in the device manager tree showing hidden devices and I'm not
>>> seeing anything that would give me a hint that it's the Beaglebone black
>>> driver.  Thoughts on what it may be called?
>>>
>>> I'm thinking it may be a conflict because my backup drive is USB and the
>>> back up dashboard no longer sees the drive even though Windows does.
>>>
>>> Thanks
>>>
>>> On Thursday, May 14, 2015 at 10:01:32 PM UTC-5, William Hermans wrote:
>>>>
>>>> First, you may, or may not need to be running in safe mode. This part
>>>> is unclear to me with Windows 7, but with WinXP this was all but a
>>>> requirement. I always just remove drivers from Win7 in safe mode anyway . .
>>>> .
>>>>
>>>> Second, you will likely have to do this with  the board unplugged. Then
>>>> once in device manager you would have to use view->show hidden devices.
>>>> Then uninstall the device driver once found. Right click -> uninstall etc.
>>>> Typically, device driver installers have an uninstall executable as well.
>>>> But unless things have changed recently, this driver does not have one.
>>>>
>>>> Lastly, I'm unsure how to approach the potential conflict problem. But
>>>> I would probably start by making sure the backup drive was disconnected,
>>>> and that you have drivers handy for it if needed. It's kind of hard for me
>>>> to understand how that could happen, but in 3-4 years of using Windows 7
>>>> x64 . . . I've yet to run into a similar problem. Not saying it isn't
>>>> possible though, just that I've not had the need to look into such a
>>>> situation.
>>>>
>>>> On Thu, May 14, 2015 at 1:43 PM, TomTibbetts via BeagleBoard <
>>>> beagl...@googlegroups.com> wrote:
>>>>
>>>>> Hi. I'm trying to remove the BeagleBoneBlack USB driver from Windows 7
>>>>> as I believe it is conflicting with a backup drive I have.  I've searched
>>>>> for a way to do this but am not finding answers.  Does anyone know how to
>>>>> do this?
>>>>>
>>>>> Thanks
>>>>>
>>>>> --
>>>>> For more options, visit http://beagleboard.org/discuss
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>>>>
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