>> On Sun, 24 Nov 2002 01:13:52, Steve Gross <[EMAIL PROTECTED]> said:
> 4) Are there any call tracking/help desk systems out there to look > at? Thanks for any help. Request Tracker[1] is a *very* featureful ticket tracking system using HTML/CGI as a front-end to a database. I've used it backing on to both MySQL and Postgresql. It handles high load very well given a decent spec machine. RT is, like MySQL or Postgres, free both in usage and availability of source code. There's a company formed behind it to provide support and customisations if necessary. - Chris. [1]: < http://www.bestpractical.com/rt/ >. -- $a="printf.net"; Chris Ball | chris@void.$a | www.$a | finger: chris@$a | "> Banks use perl? Let me take my $money out. | Only banks for rich people. Banks for people like you use COBOL." | -- gale:[EMAIL PROTECTED], 2002-08-26. -- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
