ARGH!!!!! How true!! I am having SUCH an ongoing headache with Veterinary Pet Insurance! We bought a policy for Zeus when he was 7 weeks old (he will be 2 this month), and have only just recently had cause to file a claim. On November 1, Zeus cut his paw wide open while running and required many stitches, x-rays (etc.) and extensive follow-up. My vet faxed the requested paperwork to VPI and they said they didn't receive it.....my vet faxed it again.....VPI said they didn't receive it....we mailed it certified AND faxed it....VPI finally received it. By now was months later, and now, just TWO DAYS AGO I've received a check for $72.60 reimbursement for a total $829.85 Vet bill!! ARGH!!!! Obviously I will be fighting that one. Now he just tore his knee cap out, and I just can't wait to see what they will have to say about THAT......
Antoinette & Zeus San Ramon, Ca. > As Shakespeare would say, "Ah, there's the rub!" > What is a "good" one? If your dog has serious problems that the company > can > claim is "genetic" or "congenital" (in their mind they are the same, even > though we and the vets know they are not!) the treatment will not be > covered, no > matter how long you have been a client or how much you paid for the policy > or > how many independent veterinary specialists challenge the denial of > coverage. > That eliminates all surgery or treatment due to arthritis, dysplasias and > spondylosis. They consider all of those to have a "genetic or congenital" > origin. > It does appear from previous emails to the list that our Canadian members > have a much better selection of companies or coverage than we do in the > States. > > Anne Copeland (Flash CGC, TDI, 8 11/12 yrs. old Berner; Gypsy CGC, TDI, 2 > yr. > old Cavalier) > Northern Illinois Annes4, Corr. Sec. BMDCA > "If one will begin with certainties, one will end in doubts; however if one were content to begin with doubts, one will end in certainties." Sir Francis Bacon
