Could it be device memory related or max amount of messages settings? From: [email protected] [mailto:[email protected]] On Behalf Of Rich Fleming Sent: Wednesday, April 22, 2009 11:05 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Only 1 week's worth of messages
Have you checked the retention setting on the device itself? Your IT policy may be set to XX days, but the device can be set to anything lower than that. Messages > Options > General Options > Keep Messages = ? From: [email protected] [mailto:[email protected]] On Behalf Of Vaudo, David Sent: Wednesday, April 22, 2009 11:04 AM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Only 1 week's worth of messages Hi All, We have a storm user complaining that he only has 1 week of email kept on his Blackberry and our BES policy, which is applied to the phone, allows for 21 days. What would cause this? Thanks David
_______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- Bes-Admins mailing list is Sponsored by Port3101.org : Your BES Connection. http://www.dataoutages.com/3101
