We do have hard delete reconciliation set to true. thanks ________________________________
From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Rich Fleming Sent: Wednesday, September 23, 2009 10:18 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] (no subject) Exactly how is she deleting in Exchange? Are the messages being moved to the Deleted Items folder in the Exchange mailbox, or are they being Hard Deleted? If they're being Hard Deleted, do you have Hard Delete Reconciliation enabled on your BES? From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Wednesday, September 23, 2009 10:15 AM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] (no subject) Hi Everyone I have a user who says every message she deletes in her mailbox does not get deleted on her device; she must manually delete them on the BB. I did confirm that if she deletes on the device first it will remove the message from the Inbox. Any ideas? The device is set to delete on both. Thanks Doreen Moller Lead Analyst, Infrastructure - Mobility Schering-Plough Corp 908-473-3627 (Summit) doreen.mol...@spcorp.com <mailto:doreen.mol...@spcorp.com> ********************************************************************* This message and any attachments are solely for the intended recipient. If you are not the intended recipient, disclosure, copying, use or distribution of the information included in this message is prohibited -- Please immediately and permanently delete. ********************************************************************* This message and any attachments are solely for the intended recipient. If you are not the intended recipient, disclosure, copying, use or distribution of the information included in this message is prohibited -- Please immediately and permanently delete.
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