I think the BES backs up BIS service books. Did you try deleting the service 
book for that account from the handheld?
J.D. Surrette

j...@surrette.com

Ph. 902-597-4013

Surrette Battery Company Limited
1 Station Road, PO Box 2020,
Springhill, NS,
B0M 1X0
Canada
 


* Sent from my BlackBerry Wireless Handheld.* 
-----Original Message-----
From: Jeff Peters <jpet...@vit.org>
To: bes-admins@dataoutages.com <bes-admins@dataoutages.com>
To: steveaschett...@yahoo.com <steveaschett...@yahoo.com>

Sent: 12/4/2009 6:22:44 PM
Subject: Re: [Bes-admins] Delete POP email account from BES

is it the same blackberry? You may have to check atts BIS..

________________________________
From: bes-admins-boun...@dataoutages.com <bes-admins-boun...@dataoutages.com>
To: BES Admin Users Group <bes-admins@dataoutages.com>
Sent: Fri Dec 04 17:12:43 2009
Subject: [Bes-admins] Delete POP email account from BES

A user here just got a new BB (switched from AT&T to VZW) and I activated them 
on the new phone via our BES 5 server.

After activating, it moved over a POP account that he no longer uses and 
doesn't know the pw to.  Any idea how to delete it?  We created a Verizon BIS 
account and it isn't showing the POP account.  It must have been stored on BES 
somewhere...

thanks!


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